Description
We’re Hiring! Scheduler / Service Coordinator – Gloucester
Are you highly organised, great with customers, and confident juggling a busy workload? We’re looking for a proactive Scheduler to join our growing team in Gloucester, GL13.
Key Responsibilities
What You’ll Do:
* Schedule and coordinate daily appointments for our field technicians
* Communicate with customers via phone and email to confirm bookings and provide updates
* Manage incoming job requests and allocate work efficiently
* Use Excel and internal systems to track jobs, update records, and maintain schedules
* Work closely with the operations team to ensure smooth day-to-day workflow
What We’re Looking For:
* Strong communication skills and a professional telephone manner
* Excellent organisation and attention to detail
* Confident using Excel, email, and scheduling software
* Ability to stay calm in a fast-paced environment
* Previous scheduling, admin, or customer service experience (advantageous)
Job Benefits
Benefits
* 25 days of annual leave including bank holidays, plus the option to buy additional
* Employee Assistance Programme offering confidential support whenever you need
* £250 work birthday bonus after two years of service
* Free on-site parking
* Fully funded training and development, supporting you to progress into new roles
* And yes — we even have an office dog to brighten your day!
As a part of Celnor Group, we offer solutions to technical and environmental challenges for customers across a range of industries and regulatory environments. Celnor invests in the growth, development, and training of all its colleagues and was founded by TICC industry expert, Simon Parrington.