Join to apply for the Espresso Machine Technician role at Ozone Coffee
1 week ago Be among the first 25 applicants
Join to apply for the Espresso Machine Technician role at Ozone Coffee
Get AI-powered advice on this job and more exclusive features.
JOIN THE ULTIMATE COFFEE HOSTS
At OCRI our purpose is to lead enduring change in the way coffee is valued, grown, produced, and enjoyed, sustainably for the future.
All team members, regardless of their role, seniority, location or department, play a key part in achieving that.
THE OPPORTUNITY
As an Espresso Machine Technician, your primary responsibility will be to ensure the optimal performance and functionality of espresso machines for our valued customers. Beyond technical expertise, this role places a strong emphasis on delivering exceptional customer service to enhance client satisfaction and loyalty.
Join our team as an Espresso Machine Technician
and be the key player in ensuring that our customers enjoy the perfect cup of espresso every time. Your technical expertise combined with a commitment to exceptional customer service will make you an invaluable member of our organisation.
Core Responsibilities
* Conduct preventative and reactive maintenance on multiple brands of coffee equipment, primarily La Marzocco and Victoria Arduino espresso machines and Mahlkonig grinders. Also maintain and repair other coffee-ancillary equipment such as hot water boilers and brewers.
* Good knowledge of the inner workings of café equipment including espresso machines, grinders, boilers and brewers.
* Diagnose and troubleshoot technical issues to come to the best solution, with customer satisfaction being paramount.
* Maintain accurate records of services and repairs performed.
* Engage with customers in a friendly and professional manner, clearly explaining technical issues and proposed solutions.
* Managing time efficiently to ensure jobs are done on time and promptly.
* Job will often be completed outside of regular office hours (9am – 5pm), where you will have the opportunity to take time back in lieu or overtime available.
* Provide tips for extending the lifespan of espresso machines to customers through proper cleaning and care.
* Report issues or customer concerns through the Customer Care Manager or Senior Technician, ensuring the Account Manager is looped in, as required.
WHAT’S IN IT FOR YOU?
* Free Coffee (obviously)
* Half Price restaurant and Café discount
* Competitive Wage
* Free Gym Membership*
* Cycle to Work Scheme*
* 6 weeks fully paid parental leave, for both Ozone employed parents
* Flexible Working Opportunities*
* 9 Day fortnight*
* Loyalty leave after 1 year of service
What Every Ozone Employee Can Expect
// BE PART OF AN EVOLVING COFFEE JOURNEY
Every person at Ozone plays a defining role in enhancing the coffee world for everyone.
// MEET LIKE MINDED PEOPLE
Our people are the beating heart of our culture. Driven yet humble – nobody is too big to do the small stuff.
// BELONG AND THRIVE
We pride ourselves in creating a growth environment, without the politics and layers of hierarchy.
// WORK FOR A BRAND THAT DOES GOOD
We want to make our employees proud. Through the relationships we build and the progressive actions we take – Our B-Corp status is just the start.
Ozone offers a competitive wage, casual work environment, a diverse and inclusive culture, with a supportive atmosphere for professional development.
If you want to experience true hospitality as a person within it. JOIN THE ULTIMATE COFFEE HOSTS
Full details of the role are available on application.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Other
Job function
* Job function
Management and Manufacturing
* Industries
Food and Beverage Services
Referrals increase your chances of interviewing at Ozone Coffee by 2x
Sign in to set job alerts for “Machine Technician” roles.
Passenger Car Maintenance Technician - Mercedes-Benz of Brooklands
Weybridge, England, United Kingdom 11 months ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Slough, England, United Kingdom 23 hours ago
Woking, England, United Kingdom 2 weeks ago
Surrey, England, United Kingdom 1 week ago
Level 3 Maintenance & Operations Engineering Technician Apprenticeship
London, England, United Kingdom 4 days ago
City Of London, England, United Kingdom 2 weeks ago
Vehicle Maintenance Technician - Chertsey
Chertsey, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
Apprentice Service & Maintenance Technician
London, England, United Kingdom 2 weeks ago
Maintenance Technician- Continuous shift
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
Apprentice Service & Maintenance Technician
Isleworth, England, United Kingdom 2 weeks ago
Epsom, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 month ago
Reliability Maintenance Engineering Technician
Croydon, England, United Kingdom 1 week ago
London, England, United Kingdom 3 days ago
Reliability Maintenance Engineering Technician
Tilbury, England, United Kingdom 1 month ago
Apprentice Service & Maintenance Technician
Isleworth, England, United Kingdom 2 weeks ago
Apprentice Service & Maintenance Technician
Romford, England, United Kingdom 2 months ago
London, England, United Kingdom 1 month ago
Regional Maintenance Technician - London Area
London, England, United Kingdom 3 days ago
Greater London, England, United Kingdom 4 days ago
Crayford, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr