Administrator / Trade Team Administration Support Assistant & Order Processor who is personable, organised and highly motivated, enjoys working in a fast-paced environment, has an eye for detail, and thrives on delivering excellent service for a well-established and rapidly growing manufacturing designer and retail company based in Par, Cornwall, South West England.
FULL PRODUCT TRAINING PROVIDED
If you’ve sold lighting or similar electrical products within a commercial setting, then great. If not, the company will provide full product training and support so you can get up to speed quickly.
SALARY: £25,397 pro rata(£16,508 per annum for 26 Hours per Week) + Commissions
LOCATION: Par, Cornwall, South West England (PL24) – 100% office based
JOB TYPE: Part-Time, Contract
WORKING HOURS: 26 Hours per Week – Fixed Term Maternity Cover Contract (ends mid April)
JOB OVERVIEW
We have a fantastic new job opportunity for an Administrator / Trade Team Administration Support Assistant & Order Processorwho is personable, organised and highly motivated, enjoys working in a fast-paced environment, has an eye for detail, and thrives on delivering excellent service.
Working as the Administrator / Trade Team Administration Support Assistant & Order Processoryou’ll play a key role in ensuring the smooth and accurate processing of client orders from start to finish.
As the Administrator / Trade Team Administration Support Assistant & Order Processoryou’ll work closely with internal teams and external partners to manage orders, resolve queries, and provide top-notch customer support.
WHY JOIN?
EXCITING GROWTH: Be part of a successful and fast-growing company in the electrical product sector
REWARDING ENVIRONMENT: Join a friendly and committed team that values your contributions and celebrates your success
GREAT BENEFITS: Competitive basic salaries and commission structures, good holiday entitlement & free on-site parking
DUTIES
Your duties as a Administrator / Trade Team Administration Support Assistant & Order Processorinclude:
* Order Management: Accurately process trade orders, ensuring all details are correct and timelines are met to facilitate seamless transactions
* Stakeholder Communication: Liaise with clients and internal departments to confirm product availability and delivery schedules, ensuring excellent customer service and internal alignment
* Proactive Problem-Solving: Monitor order progress and proactively resolve any delays or discrepancies, demonstrating a keen ability to manage logistics and maintain client satisfaction
* Record Keeping: Maintain accurate records of all transactions and communications to support data-driven decisions and ensure compliance
* Administrative Support: Provide comprehensive administrative support to the trade team, including following up on sales leads, processing quotes, and resolving customer queries to drive business growth and efficiency.
CANDIDATE REQUIREMENTS
* Previous experience in trade support, order processing, or a similar administrative role (preferred but not essential)
* Strong attention to detail and accuracy in data entry and documentation
* Experienced in the use of Microsoft Office, Outlook, Excel, Word, Teams
* A passion for learning and improving your product knowledge to assist you and our customers
* Take pride in your work and enjoy being part of a very busy committed team
* Ability to prioritise tasks and work under pressure to meet deadlines
* Excellent communication and interpersonal skills
* Polite and friendly, whilst being driven to succeed and deliver
* A proactive and problem-solving mindset
* Previous experience of using CRM database communication notes / appointment call follow up
* Able to work under pressure to deadlines, targets and KPI’s
* Willingness to undertake training modules set out by the company
BENEFITS
* Commission opportunities
* Growing successful company
* A friendly team environment
* Free on-site car park
* 25 days holiday plus Bank holidays
* Workplace Pension Scheme
* Close to shop / supermarket
* Bupa employee assistance program
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C13766
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