Stericycle is an industry-leading compliance company dedicated to supporting healthcare organizations, patients, and commercial businesses. Our mission is to protect health and well‑being through safe, responsible, and sustainable services that safeguard communities and the environment.
Position Purpose:
We are seeking a Strategic Business Manager to join our team in the United Kingdom. Based in the North of the country, this role is vital in driving strategic initiatives that align with our mission to protect health and well‑being while fostering sustainable growth.
Key Job Activities:
You will be responsible for customer retention, driving sustainable revenue growth across a defined portfolio of strategic accounts, with a primary focus on healthcare and regulated commercial customers within NHS and private‑sector customers.
The Strategic Business Manager will also be responsible for a team of Regional Business Managers driving strong account management and revenue growth through upsell opportunities, cross‑selling, new sites and volume.
The role leads complex sales activity, contract expansion, and long‑term account strategy, while collaborating closely with Bid Management, Operations, Marketing, Finance and Customer Experience teams to deliver customer value, increase share of wallet, and protect margins.
Education:
Required Education: in Bachelor`s Degree or Business Management
Experience (EMEAA):
Bachelor’s degree or equivalent professional experience in Business, Sales, Commercial Management, or related field.
Significant experience in strategic account management, business development, or complex B2B sales, preferably within healthcare, regulated services, or compliance‑led industries.
Proven track record of managing high‑value customer relationships, leading complex sales cycles, and delivering revenue growth and customer retention.
Demonstrated commercial acumen, including contract negotiation, pricing discipline, forecasting, and financial performance management.
Strong stakeholder management skills with the ability to influence senior internal and external decision‑makers.
Experience working cross‑functionally within matrix organisations to deliver customer and business outcomes.
Certifications and/or Licenses:
Highly competitive salary, dependent on experience
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