We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite cafe and leisure facilities. We employ around 200 staff at our 13 acre site. Job description: As a part of a large team the position is fast paced and one which requires working autonomously at times. Duties include but are not limited to: * Front of house retail parts advisor for walk in, phone, email, CMS and shared email enquiries. Generating quotations for habitation, mechanical and bodyshop parts and answering queries regarding orders * Creating welcoming working relationships with customers to promote reliability, responsibility and trust to retain a returning customer base * Using manufacturer websites to ensure correct identification of parts/communicating with manufacturers to gain part numbers, prices, availability and confirm ETA’s * Adding customer correspondence onto CRM system including part chases and customer updates * Money handling, end of day banking and taking online payments via Worldpay * Completion of day to day CRM diary * Picking, packing, invoicing and franking daily workflow using Royal Mail, FEDEX and DHL systems * Monthly reduction of retained and outstanding enquiries * ADHOC duties include; Goods inwards; helping the goods in team sign in parts from cou...