Referrals and Placements Manager
We are seeking an experienced Referrals and Placements Manager to join our team.
The role is home based with the expectation to travel to head office (based in Warrington, WA2 7JB) and relevant services.
Hours: 39 hours weekly
Salary: £48,740 per annum
At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support.
We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community. To find out more about our values and the behaviours that underpin them click here.
Responsibilities
As the Referrals and Placements Manager, you'll lead and coordinate the end-to-end placement, referral and assessment process across Making Space services within our regulated and supported living divisions.
You’ll be a key interface with Local Authorities, Integrated Care Systems (ICS) and commissioners, ensuring safe, timely and well-informed placement decisions while supporting services to maximise occupancy and reduce hard-to-fill beds.
Key responsibilities include:
* Be the single point of access for referrals and manage the process from enquiry to placement decision.
* Coordinate assessments and chair the Assessment & Allocations Panel, producing clear recommendations for Service Managers.
* Build strong relationships with Local Authorities, ICS partners and commissioners, and negotiate placements, rates and bespoke care packages.
* Drive performance against occupancy, void reduction and income targets, using insight to improve pathways and tackle hard-to-fill beds
Qualifications
You must have significant experience in placements, referrals, assessments or commissioning within health and social care, along with a strong understanding of Local Authority and ICS commissioning processes.
You will have excellent communication, influencing and analytical skills.
You must be prepared to work flexibly and travel throughout the UK, including occasional overnight stays and some evening/weekend work.
Benefits
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
* Stream – Access up to 30% of your wages as you earn
* Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
* Lifestyle benefits through Bravo Benefits and Health service discounts
* Holidays 25 days plus bank holidays subject to contract
* We pay double time for Xmas day, Boxing Day and New Year’s Day
* Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
* Access to our library of learning through our e-portal
* Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
* We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
* Travel schemes including cycle to work, car maintenance and 45p per mile travel expenses.
* We run a colleague engagement hub with monthly and annual colleague awards
* Pension Scheme 3% employer contribution as a minimum
* Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom