Customer Service Executive
Are you a customer-focused superstar with a passion for providing exceptional service? Do you thrive in a fast-paced and dynamic environment? If so, we have a fantastic opportunity for you!
Our client, a well-established company based in Redhill, is currently seeking a Customer Service Executive to join their friendly and dedicated team. This is a permanent full-time role offering a competitive salary between £22,000 and £24,000 per year.
What you'll be doing:
Taking ownership of customer inquiries and resolving them in a timely and effective manner
Building and maintaining positive relationships with customers through excellent communication skills
Providing product and service information to customers, ensuring they have a clear understanding
Identifying and escalating priority issues to the appropriate team to ensure swift resolution
Keeping accurate records of customer interactions and transactions
Collaborating with colleagues across the organisation to provide a seamless customer experienceWhat we're looking for:
Strong verbal and written communication skills with excellent telephone manner
The ability to multi-task and work well under pressure, prioritising tasks effectively
Excellent problem-solving skills and an adaptable and flexible approach
A positive and friendly attitude with a genuine passion for delivering exceptional customer serviceWhat's in it for you:
A competitive salary package with annual increments to recognise your achievements
Ongoing training and development opportunities to enhance your skills and knowledge
A supportive and inclusive working environment where your contributions are valued
The opportunity to work for a reputable company with a strong customer focus
Convenient and easily accessible location, just a short walk from Redhill train stationIf you're ready to take your customer service career to the next level, don't miss out on this exciting opportunity. Apply now with your updated CV and a member of our client's team will be in touch!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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