Job Description
37.5 Hours per week. Monday - Friday. 9.00am - 5.00pm.
Purpose of the post:
Responsibility for the maintenance and improvement of the Quality Management System and maintenance and extension of all accreditations at a local level. To inspire and drive a culture of outstanding Quality to exceed the requirements of our customers and embrace our core organisational values.
1. Maintain the document control system for site-specific documentation
2. Prepare and amend Quality documentation as required
3. Ensure that customer complaint investigations and client queries are investigated and resolved in a timely manner in conjunction with Laboratory Management and the Customer Services team
4. Carry out internal test method audits, system audits and ensure audit programs are adhered to
5. Ensure that corrective actions assigned during internal and external auditing are completed
6. Ensure all equipment records, calibration and monitoring is carried out by relevant laboratory staff and that appropriate records are maintained
7. Conduct Quality inductions for new staff and ensure that staff are trained and aware of their responsibilities in respect of Quality Management Systems
8. Assist with training of laboratory staff in internal auditing, non-conforming work investigation and root cause analysis
9. Ensure that external proficiency scheme samples are tested and reported accurately, including timely investigations into unsatisfactory results, in conjunction with Laboratory Management.
10. Ensure that Internal Quality Control is maintained and acceptable
11. Collate information and reports and carry out trend analysis for the Annual Management Review meeting
12. Raise non-conforming work issues related to Quality and investigate using root cause analysis where assigned
13. Provide the monthly Quality KPI report to the site management, the Director of Technical and Quality and the Technical and Group Microbiology Quality Managers
14. Gather pre and post-audit information for external audits and submit data to the accreditation/certification body
15. Participate in and facilitate external laboratory audits, e.g. UKAS, RSA
16. Liaise with third-party suppliers on relevant areas e.g. equipment calibration
17. Escalation of issues affecting Quality performance to Group Quality Managers and Director of Technical and Quality
Qualifications
18. Degree in chemistry /microbiology or related discipline and relevant experience of quality systems
19. Excellent working knowledge of Food Microbiology / Chemistry laboratories accredited to ISO17025/RSA
20. Experience of working in a UKAS accredited laboratory for a minimum of 2 years
21. Good IT skills, Word, Excel & LIMS
22. Excellent analytical skills
23. Good auditing skills
24. Can do attitude and be able to deliver change through people management skills
Additional Information
Benefits
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
25. Enhanced Annual Leave Entitlement
26. Annual Leave Sellback Scheme
27. Additional Annual Leave at Employees set service dates
28. Free Parking
29. Company Pension Plan
30. Life Assurance Scheme (4 times annual salary)
31. Healthcare Cash Plan (6+ months service)
32. Enhanced Maternity, Adoption and Paternity Schemes
33. Employee Assistance Programme – 24/7 confidential
34. Health and Wellbeing Programmes
35. Worldwide career opportunities
36. We also have in place rewards recognising the great work our employees deliver, their dedicated service and celebrating special life events.
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!