Job Summary
We are a friendly and supportive GP Surgery based in Orpington, Kent with approximately 11,000 registered patients. We are looking for a Health Care Assistant who holds a care certificate to join our nursing team. We offer flexibility and development for the right candidate as well as regular training and is a fantastic opportunity to learn.
This role is face to face with patients held in a clinic setting.
Main duties of the job
You will be responsible for running your own clinical session and completing patient records on our clinical system.
Your will responsible for undertaking
B12, shingles and and pneumococcal injections
health checks
basic dressings
ECGs,
Flu and Covid vaccines (seasonal)
Urinalysis
Weight management
Phlebotomy
Chaperoning duties
Working with the Practice Nurse and other clinicians/non clinicians within the Surgery.
Disposal of clinical waste in line with infection control
Restocking and maintenance of equipment
About Us
We are a practice made up of three partners, six doctors, three nurses and 17 non clinical staff. We can offer flexibility to the right candidate and understand the value of work and life balance. The team is very supportive.
You will have the benefit of an NHS pension, uniform will be provided, free training and we provide teas and coffees and the odd cakes and biscuits.
We are also a training practice.
Details
Date posted
05 June 2025
Pay scheme
Other
Salary
£13.50 to £15 an hour
Contract
Permanent
Working pattern
Flexible working
Reference number
A4250-25-0001
Job locations
Ballater Surgery
108 Chislehurst Road
Orpington
Kent
BR6 0DP
Job Description
Job responsibilities
Job Summary
Working under the direct supervision of the Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
To assist medical personnel in the care of practice patients to include treatment, preventative care, screening and patient education. The post will also include some administrative duties.
A uniform must be worn at all times, which will be supplied by the practice.
Duties And Responsibilities
* Nursing
BP monitoring
Urinalysis
ECG recording
Random Blood Glucose tests
Chaperoning duties
Recognise changes in the patients observations which must be reported and acted on
Provide lifestyle advice to patients making any necessary referrals within the Practice
Dementia asssessments
Weight monitoring
NHS healthchecks
Flu vaccines
B12 injections
RSV Vaccinations
Pneumococcal vaccines
Suture / staple removal
Dressings
Ensure specimens are labelled and bagged ready for collection with the necessary paperwork completed
Ensure clinical waste collection runs smoothly, reporting any problems to the Nurse Specialist
Ensure sharps bins are ready for collection
Restocking/maintenance of equipment
Restocking of clinical areas and consulting rooms
Assist in Audit collection and administration
Phlebotomy (as needed)
* Administration and professional responsibilities
Participate in the administrative and professional responsibilities of the practice team
Ensure the clinical computer system is kept up to date with accurate details recorded
Ensure appropriate items of service claims are made accurately, reporting any problems to the practice manager
Ensure accurate completion of all necessary documentation associated with patient health care and registration with the practice
Ensure collection and maintenance of statistical information required for regular and ad hoc reports
Attend and participate in practice meetings as required
To create and send recall letters for clinics
To assist in seasonal and special projects as requested e.g. flu campaign
Ordering and display of Health Promotion materials
* Management of appointment system
Ensure total familiarity with all appointment systems including regular and incidental variations
Book appointments and recalls ensuring sufficient information is recorded.
Monitor effectiveness of the system and report any problems or variations to the Reception Manager
* Any other delegated duties considered appropriate to the post
Special Requirements For The Post
An understanding, acceptance and adherence to the need for strict confidentiality
An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests while adhering to practice limitations
An understanding and acceptance of ones capabilities and awareness of own limitations
Basic keyboard and computer skills
Flexibility of working hours
Excellent communication skills
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety
The Post-holder Will Assist In Promoting And Maintaining Their Own And Others Health, Safety And Security As Defined In The Practice Health & Safety Policy, To Include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The Post-holder Will Participate In Any Training Programme Implemented By The Practice As Part Of This Employment, Such Training To Include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Job Description
Job responsibilities
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly.
Person Specification
Experience
Essential
* Experiencing of working within a nursing team
* Experience of working with vulnerable patients
* Experience of working with different age groups
Desirable
* Primary care experience
* GP Surgery experience
* Working with IT systems particularly EMIS.
Qualifications
Essential
* Care Certificate
Desirable
* Phlebotomy
* Dressings
* Vaccination administration
* Chaperoning
Knowledge and Skills
Essential
* Good communication
* Provide exceptional care to a high standard
* To work at times by yourself and as part of a team
Desirable
* IT Skills
Person Specification
Essential
* Good communication
* Provide exceptional care to a high standard
* To work at times by yourself and as part of a team
Desirable
* IT Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Ballater Surgery
Address
Ballater Surgery
108 Chislehurst Road
Orpington
Kent
BR6 0DP
Employer's website
https://ballater-surgery.co.uk (Opens in a new tab)
Employer details
Employer name
Ballater Surgery
Address
Ballater Surgery
108 Chislehurst Road
Orpington
Kent
BR6 0DP
Employer's website
https://ballater-surgery.co.uk (Opens in a new tab)
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