Position: Funeral Service Specialist - Level One
Location: Portland Funeral Directors, Kilmarnock
Job Type: Full-time, permanent
Salary: £25,652.00 per annum + commission (OTE: £2-3k per annum)
We're looking for an empathetic and well-organised individual to join our team at Portland Funeral Directors as a Funeral Service Specialist (Level One). You'll be the first-person families speak to, offering reassurance and support while ensuring every detail is handled with care and professionalism.
Based at our branch in Kilmarnock, you'll take pride in the day-to-day running of the branch, supporting families, ensuring high standards, and building trusted local relationships. To become the arranger of choice in your community, you'll also be trained to provide guidance on Funeral Plans and support with ceremonial duties when required.
Why This Role Matters...
Being a Funeral Service Specialist means playing a central part in one of life's most significant moments. You're often the first person a grieving family turns to, and your presence can shape how they remember the most difficult of days.
Your Impact and Responsibilities...
This role calls for empathy, confidence, and attention to detail. It's about guiding people through funeral arrangements with care, introducing them to the support we can offer, a...