As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Our strong customer relationships create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand needs, and providing tailored solutions.
2. Demonstrating innovative products and state-of-the-art software on-site.
3. Developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will grow surrounded by supportive colleagues, with results recognized and rewarded. Our offerings include:
* Extensive onboarding & training, plus companywide events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, 6% pension contribution, company vehicle, fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Key qualities for an Account Manager include:
* Customer-facing/sales experience in any industry.
* Solution-oriented mindset to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive to achieve success and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities independently.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose any points on your license along with expiry dates.
WHO SHOULD APPLY?
We welcome diverse applicants, including those without prior sales or construction experience. Success at Hilti depends on teamwork and ability, regardless of background. Please apply for only one role, as the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer brief questions — the process takes about 90 seconds. Successful applicants will complete an online assessment and a short pre-recorded video interview (check your junk mail for these).
Support is available for your application via [emailprotected]. The recruitment process includes three stages: an interview with a Regional Manager, a day-in-the-life field ride, and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no current role fits, your details will be kept in our talent pool for future opportunities. We appreciate your interest in Hilti, where your best belongs. We are committed to equal opportunity and value contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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