Working hours: 35
Duration: Permanent
Location: Cheltenham
About the role
Lansdown Insurance Brokers, who are proudly part of Benefact Group, are looking for a Commercial Account Executive (Property) to join our Cheltenham office.
The role holder will deliver exceptional client service acting as part of the Commercial Sales Team, supporting Lansdown “right first time” approach to customer service.
Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.
Key responsibilities
* Achieve individual objectives and key performance indicators as set and agreed
* Develop, negotiate, and profitably sell business within own authority and in line with Lansdown’s strategy.
* Plan, prioritise and manage individual own work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
* Use the appropriate method of communication to support Lansdown’s right first-time approach in order to maintain successful Internal and External relationships.
* Understand and operate within regulatory framework and identify and escalate any risks to the business.
* To service existing Lansdown clients – Commercial and Residential Property
* To assist in the growth of Lansdown - New Business and Renewals
* To achieve set targets agreed upon.
* Any other duties required from time to time.
* Adhere to all Company, regulatory and compliance guideline requirements
* Be professional when representing the Company at external events e.g. conferences or client visits (if required)
* Maintain and develop own technical competence
* Support colleagues from all areas of the business as required
Knowledge, skills and experience
* Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious
* Excellent, professional, and confident communication skills
* Good understanding of general insurance, preferably property.
* Proven sales ability
* Flexibility
* Manage workload.
* Ability to develop relationships with clients, agents, insurers etc.
* Ability to construct effective written communications.
* Work well within a team especially under pressure.
* Confident numeracy skills
* Market, Industry and Company knowledge
What we offer
o 28 days annual leave plus bank holidays
o Your birthday off
o Group Personal Pension
o Bonus scheme
o A holiday buy scheme
o An array of health and wellbeing benefits, company cash plan, income protection and life assurance
o Enhanced sick pay and parental leave
o Support and funding toward study and professional qualifications
o Paid time off for volunteering
About us
Lansdown Insurance Brokers is an established property insurance broker with over 60 years’ experience of offering specialist products and advice for landlord, business and personal lines insurance. In 2014 we were purchased by SEIB Insurance Brokers and are now proudly part of the Benefact Group.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change’s UK Guides to Company Giving 2017-26
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