Credit Controller Syston, Leicestershire £26,000 - £27,500 Achievable Monthly Bonus up to £300 p/m Hybrid Working (3 days remote) We're currently recruiting for a proactive and detail-focused Credit Controller to join a successful finance team based in Syston. This is a hybrid role, offering three days per week working from home, with a competitive salary and a realistic monthly bonus scheme. As a Credit Controller, you'll play a key part in managing overdue accounts and ensuring timely debt recovery, while maintaining strong, professional relationships with clients. Key Responsibilities: - Proactively chase outstanding debts via phone and email to ensure timely payment - Build and maintain positive relationships with customers to encourage future payment reliability - Negotiate and agree suitable payment plans in cases of financial difficulty - Log all activity accurately on the customer account system, ensuring records are up to date - Liaise internally with relevant departments to resolve queries affecting payment delays - Monitor aged debt reports and take appropriate action to reduce overdue balances - Escalate high-risk accounts in line with company procedures What We're Looking For: - Solid understanding of credit control processes and collection techniques - Confident communicator who can handle difficult conversations with tact and professionalism - Excellent time management and organisational skills - Ability to work independently and as part of a team - Target-driven mindset with a focus on delivering consistent results Please click 'apply' to express interest in this opportunity