Full timeMonday - Friday (08:30-17:00) (site based with travel required across other London sites approximately 2 days per week)Up to £80000 per annum DOE plus our Sodexo employee benefits packageOpportunities for professional developmentSenior Technical Services ManagerLondon, W1F 7HSEngineer a brighter future.As a Senior Technical Services Manager with Sodexo, you'll play a vital role in ensuring the safe, efficient and compliant operation of a prestigious multi-site London portfolio. Your leadership and technical expertise will drive engineering resilience, operational performance and continuous improvement across critical infrastructure environments.We are seeking an experienced Senior Technical Services Manager (Cluster Lead) to oversee the delivery of Hard FM and Technical Services across the London Cluster. This senior leadership role is responsible for managing all technical hard service obligations, ensuring high standards of compliance, service delivery and operational excellence across multiple client sites.Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities ServicesAs a Senior Technical Services Manager you'll:Lead, manage and develop the Technical Services and Administration teamsEnsure delivery of all Hard FM services to agreed SLA and KPI standardsManage planned preventative maintenance (PPM), reactive works and small projectsOversee contractor and subcontractor performance and complianceEnsure all statutory and health & safety compliance obligations are metManage permits to work, RAMS and safe systems of workSupport financial performance through cost control and budgetingBuild strong client relationships and manage escalations effectivelyDrive innovation, process improvement and operational efficienciesSupport lifecycle planning, engineering resilience and business continuity initiativesProduce clear operational and compliance reporting for stakeholdersWhat we're looking for:Degree, HND or equivalent qualification in Engineering or Technical disciplineStrong multi-disciplinary engineering knowledge including electrical, mechanical, HVAC, life safety systems and BMSIOSH, NEBOSH or equivalent health & safety qualificationLeadership experience within Hard FM or Technical Services environmentsExperience managing teams across multi-site operationsStrong understanding of statutory compliance and risk managementExcellent stakeholder management and communication skillsCommercial and financial awarenessExperience managing contractors and supply chain partnersWhy Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you.Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)Save for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Click here to read more about what we do to promote an inclusive culture.Ready to be part of something greater?Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications