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Customer service

St Albans
Berry Recruitment
Service
Posted: 2 October
Offer description

Overview

Our client is looking for a Client Coordinator who has strong computer abilities and can multitask.


Responsibilities

* Take inbound calls or respond to emails and assign engineers to call out for maintenance issues.
* Assign the right type of engineer depending on the issue and be comfortable with UK geography.
* Take ownership of issues, make decisions, and provide exceptional customer service and admin support.


Qualifications

* IT literate with excellent administrative skills.
* Friendly, able to work under pressure and detail oriented.


Hours

Hours are Monday to Friday 8.30am to 5.30pm with an hour for lunch.


Benefits

* Salary up to £28,000 per annum.
* Social engagements including drinks, pizza and quiz afternoons/nights.
* Free car parking and 21 days holiday plus 8 bank holidays.
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