English and Maths Administrator ROLE DESCRIPTION We are looking for an organised and proactive administrator to support our English and Maths departments. This role is key in supporting learner engagement, attendance monitoring and communication with learners, parents/carers and staff. You will be joining an excellent and supportive team that is committed to helping learners achieve success. The successful candidate will be responsible for contacting absent learners, recording attendance and engagement information accurately on systems such as etrakr and Unit-E, producing reports, sending attendance and progress communications, and supporting exam administration activities. You will also provide general administrative support across the faculty and act as a professional and responsive point of contact for enquiries. We are seeking someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage confidential information professionally. The ideal candidate will be confident using databases and Microsoft Office applications, able to prioritise workloads effectively, and committed to providing a high standard of customer service. Experience within an educational environment is desirable. In return, we offer a supportive working environment, opportunities for development and the chance to make a positive impact on learner success and engagement. EMPLOYEE BENEFITS NCG is a great place to work, with a whole host of benefits such as: Generous Annual Leave Flexible Working Student Discount Government Pension Schemes Cycle to Work Employee Assistance Programme For more information, please see our website - Our Benefits NCG VALUES Our values are not just about what we do, but also how we do things. Shaped by our colleagues, customers and learners, they set the standard of how we should behave, how we work together and give us the opportunity to make the right decisions based on the values we all share. Being both inclusive and diverse Trusting and respecting our communities Taking ownership whilst working collaboratively Inspiring excellence and curiosity For further detail about our Values and Strategy, please visit our website - Values and Strategy