IT Vendor Manager – AXA UK, Royal Tunbridge Wells, England, United Kingdom
At AXA UK, we’re excited to transform and deliver new digital services to our customers and streamline and automate our business processes. We need an IT Vendor Manager to lead, manage and develop key IT third‑party relationships with suppliers, vendors and business partners across the AXA UK and Ireland estate.
What you’ll be doing:
* Develop and manage key IT third‑party relationships to ensure partner offerings align with delivery of the IT strategy.
* Build effective relationships with the UK procurement, strategic partnership office and legal teams.
* Lead regular strategic and operational vendor reviews to confirm contractual compliance and performance, identify and track improvement actions and opportunities to deliver additional value from the relationship.
* Develop and agree with customers and IT the strategy and management plans for each vendor.
* Engage with relevant IT stakeholders, ensuring a level of due diligence and governance is in place for onboarding, service introduction and ongoing management of vendors.
* Manage all aspects of the formal contract between the vendors and AXA UK and Ireland (either directly or through AXA UK Procurement as appropriate), including ongoing contract reviews, renewals, refinements, updates and changes.
* Manage regulatory and risk management processes in respect of strategic IT partners to ensure compliance with AXA Group policy and FCA regulations for AXA UK and Ireland.
* Track and maintain the status of statement of work and work orders through development, execution, change and completion.
What you’ll bring:
* Chartered Institute of Procurement (CIP) level 3/4 qualifications or equivalent supplier management experience.
* Excellent experience at developing and negotiating IT contracts, service level requirements and statement of works.
* Good awareness of procurement and other relevant legislation.
* Proven record in ongoing development of strategic relationships, driving win‑win solutions to support innovation and competitive advantage.
* Ability to work collaboratively and influence multiple executive‑level stakeholders.
* Experience of developing a partner lifecycle approach and managing third parties both strategically and operationally.
* High levels of commercial acumen and financial awareness driving value for money, cost savings and avoidance.
* Licence management exposure.
* Experience dealing with IT vendors is highly desirable.
What we offer:
At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
* Competitive annual salary of up to £60,000 dependent on experience.
* Annual company & performance‑based bonus.
* Contributory pension scheme (up to 12% employer contributions).
* Life Assurance (up to 10 × annual salary).
* Private medical cover.
* 28 days annual leave plus Bank Holidays.
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
* Wellbeing services & resources.
* AXA employee discounts.
Who we are:
AXA UK Support Functions power AXA’s three customer‑facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
Equal Opportunities
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to lauren.standen@axa‑insurance.co.uk.
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