Join to apply for the NetSuite Education Consultant role at Oracle.
What you’ll do:
1. Work collaboratively with Professional Services and Partners, supporting learners across the EMEA Region to build product knowledge, increase user adoption, and achieve ROI.
2. Deliver tailored customer-specific training, including Pre-UAT, Train the Trainer, End User Training, and Go Live Support, both virtually and onsite, based on project scope.
3. Apply adult learning techniques and adapt methods to meet specific customer needs, utilizing industry best practices.
4. Conduct Learning Lab workshops and webinar series for diverse customer groups.
5. Develop a thorough understanding of the NetSuite application across all functional areas relevant to customer learning needs.
6. Manage multiple customer training projects simultaneously, demonstrating flexibility and collaboration.
7. Participate in project kick-offs, define training requirements, and support customer advising and scoping discussions.
8. Follow Global Education Services delivery methods, processes, procedures, and policies in training development and delivery.
9. Contribute to the development of new training offerings and process improvements.
10. Represent the Global Education Services team and coordinate with Customer Success and Subscription Services teams. This role reports directly to a UK-based manager.
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