ORONAs activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries, we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.
Summary
Works with the Service Managers, Service departments in ensuring new service contracts, warranty contracts and renewals are process in a timely accurate fashion. Responsible for maintaining data in the Service Management System to ensure that it is up to date and accurate. Responsible for identifying and actioning contract renewals, administering operational paperwork and providing reports as required. Is also likely to be required to provide support in providing estimates, issuing and following up quotations for Repairs work.
Handles miscellaneous customer enquiries, telephone calls and various correspondence, scans into filing system and then forward to appropriate managers for action. Takes care of general office administration for the local office including liaising with other offices to distribute documents and information as requested.
Prepares and updates various reports for both internal and external customers as required
Benefits
Competitive salary
25 days holiday (rising to 30 days with service) + 8 days Bank Hols
Pension (Company contributions rising with service)
Life Assurance
Medical Cash Back Plan
Enhanced Family Friendly Leave
GP24/7
Employee Assistance Program
Eyecare vouchers
Long Service Awards
Recruitment referral fee
Training and Development opportunities
Requirements
TPBN1_UKTJ