Join to apply for the Front Office Associate - Part Time role at Delta Hotels by Marriott Huntingdon
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
Responsibilities:
* Lead by example with a brilliant positive attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
* Multitask between undertaking and supervising floor service, bartending, barista, hosting, banqueting service and banqueting rooms setups on any given day and in any outlet as required.
* Adhere to and supervise adherence by others to all guidelines for cleaning, sanitising and returning to usage of all tables, chairs and equipment to ensure compliance with company guidelines.
* Maintain fluency with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness.
* Assist management and your fellow supervisors & associates with answering guest enquiries for reservations, taking and positively converting groups enquiries and any additional sales/revenue generating activities and general administration to ensure the effective running of the F&B department.
* Create a harmonious relationship with the culinary and back of house teams and assist them where necessary to ensure that we are exceeding guest expectations with every visit.
* Maintain the cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.
Safety And Company Policies
* Follow all company and safety and security policies and procedures.
* Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training and certifications.
* Ensure uniform and personal appearance are clean and professional.
* Maintain confidentiality of proprietary information.
* Communicate with others using clear and professional language.
* Develop and maintain positive working relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the concerns of other employees.
* Ensure adherence to quality expectations and standards.
Preferred Qualifications
* Education: High school diploma or G.E.D. equivalent.
* Related Work Experience: At least 1 year of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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