Community Fundraising & Communications Officer
Healthcare Charity
Up to £34,000 plus pension contribution
Permanent, full-time
West London, Hybrid, 2–3 days per week in the office
1-SMH-HE/RVF
About the Organisation:
This specialist health charity funds research, education, and patient care. With a turnover of around £2m, it supports projects that improve lives and collaborates closely with healthcare staff, patients, and families.
Job Summary:
The Community Fundraising & Communications Officer will grow community fundraising and lead communications that inspire support. This role suits someone proactive, compassionate, and creative, who enjoys building relationships and writing compelling content.
Community Fundraising
* Steward and grow relationships with community fundraisers and groups.
* Secure new supporters through proactive outreach.
* Build links with healthcare staff to generate leads.
* Lead the seasonal appeal and contribute to campaigns.
* Produce reports and prioritise financially beneficial events.
Communications
* Edit the annual newsletter and produce monthly e-news.
* Manage social media with a focus on fundraising impact.
* Write engaging copy for appeals, stories, and website.
* Maintain positive links with internal comms teams.
Donor Engagement
* Ensure donors are thanked promptly and appropriately.
* Use CRM (Raiser’s Edge NXT) to track giving and update data.
* Lead thanking mailings and grow regular giving.
Corporate Fundraising
* Support partnerships through platforms like Work for Good.
* Contribute to sponsorship and matched funding.
* Recruit new companies to support appeals.
Personal Development
* Show appetite for learning and share knowledge.
* Apply best practice in project management, data, and technology.
* Explore innovative tools, including AI, to improve impact.
Person Specification
Essential
* Experience in a community fundraising role.
* Strong writing skills across social media, newsletters, appeals, and websites.
* Excellent interpersonal and communication skills.
* Experience with CRMs, ideally Raiser’s Edge NXT.
* Able to manage multiple priorities.
* Proactive, resilient, and confident on the phone.
* Empathetic, organised, and results-driven.
* Interest in learning, data, and innovative approaches.
Desirable
* Experience in healthcare charity or hospital setting.
* Proven appeal writing success.
* Corporate fundraising experience.
* Basic project management knowledge.
* Awareness of fundraising regulations.
* Driving licence and access to a car.
Why Join
This role combines community fundraising with creative communications in a supportive, mission-driven environment. You’ll join a collaborative team, contribute to life-changing work, and develop your skills while making a meaningful impact.