Operations Manager – Salary up to £70,000 + Bonus and Car Allowance
Overview
A market-leading, high-growth QSR business is seeking an exceptional Operations Manager to oversee a high-performing multi-site region across Edinburgh and the wider Scotland territory.
This is a senior field leadership role within a rapidly expanding, investor-backed QSR group operating at scale across the UK & Ireland. The business is in a significant growth phase, with aggressive expansion across city centres, retail parks, drive-thrus and travel hubs.
The role is best suited to a commercially driven, high-energy multi-site operator with experience managing 8+ high-volume sites, who thrives in fast-paced environments where execution, standards and people leadership directly impact performance.
The Role
* Full operational ownership of 8+ QSR sites across Scotland (Edinburgh core region)
* Accountability for P&L delivery, labour %, sales growth and EBITDA contribution
* Leadership of high-performing General Managers and field teams
* Responsibility for new site openings and regional rollout support (2–4 per year)
* Close partnership with central operations, HR, training and commercial teams
* Highly field-based role — majority of time spent in restaurants
Key Responsibilities
Commercial & Performance
* Own weekly and monthly sales, labour and profit performance across all sites
* Drive KPIs including ATV, delivery mix, covers, throughput and labour efficiency
* Deliver EBITDA improvement across both mature and new sites
* Identify and act on underperformance quickly and decisively
People & Leadership
* Lead, coach and develop a team of high-performing GMs
* Build succession pipelines and internal promotion pathways
* Drive performance management and accountability culture
* Create a strong, energised and high-performance field culture
Operations & Standards
* Ensure consistent delivery of brand standards across all locations
* Maintain compliance across food safety, H&S, audits and operational checks
* Drive guest experience, speed of service and product quality metrics
Growth & Openings
* Support end-to-end delivery of new openings in region
* Work closely with pre-opening and central support teams
* Ensure sites hit trading standards from day one
Ideal Background
* Experienced Area / Regional / Operations Manager from QSR or Fast Casual
* Proven experience managing 8+ high-volume sites
* Strong exposure to branded, high-footfall hospitality environments
* Track record of driving sales growth, labour efficiency and profitability
* Experience in new openings and fast-growth environments
* Strong leadership and GM development capability
* Hands-on, resilient field operator with strong commercial awareness
What’s on Offer
* Salary up to £70,000
* Performance bonus scheme
* Car allowance
* High-growth, investment-backed QSR brand
* Strong autonomy and ownership of a developing region
* Long-term progression into senior regional leadership roles
* Exposure to one of the UK’s fastest-growing hospitality expansion pipelines