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Business support officer

Doncaster
Doncaster Council
Business support officer
£25,981 - £26,715 a year
Posted: 21 August
Offer description

Business Support Officer (CDC)


location_on

Civic Office

03/09/2025

Business Support Officer (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

Grade 6, £25,981 - £26,815 pro rata

Contractual hours

29.6

Basis

Part time

Region

Doncaster

Job category/type

Administration/Clerical

Date posted

20/08/2025

Job reference

REQ20916

Job description

Based at: Civic Office, Doncaster

Salary details: Grade 6, £25,981- £26,815 pro rata

Contract Type: Temporary until March days

Hours: 29.6 hours per week

Closing date: 3rd September 2025

We are passionate about our place, and we firmly believe we have one of the strongest propositions in the country. Building on the strengths of being the UK's best-connected location, Doncaster is transforming the way it looks and feels. Anyone joining our council can look forward to working for a confident, ambitious organisation with big plans to develop further and deliver for our residents, workforce, and visitors.

In respect of this role the successful applicant will provide effective, professional, high quality, modern and solution focused Business Support to achieve outcomes for the service area and consistency across the Directorate.

The role involves working as part of the Directorate Support Team based within the Children Young People and Families Professional Business Support Service.

Duties include (but not limited to):

* Providing comprehensive, efficient, effective administration support to all team members, liaise with professionals, external agencies and representatives, internal colleagues and members of the public

* Dealing with enquires from both internal and external customers ensuring that a high standard of customer service is delivered at all times.

* Updating records in excel and case management systems

* Taking electronic minutes for highly confidential meetings in various formats within set deadlines.

* Analyse data and statistics to evaluate service performance and outcomes. Conduct research and summarise findings to support service development.

* Work

What can you bring to this role:

A self-motivated can do attitude, attention to detail and accuracy, patience and good communication skills, able to work in a busy environment, providing an essential and valuable service to the Directorate and its customers.

This is a really exciting opportunity for an individual looking to develop their career and gain invaluable experience in the Children, Young People and Families Directorate. The skills, knowledge and experience gained from this position provide a good basis for further progression within the council.

In return for your hard work and dedication, we can offer you the chance to be part of a great team dedicated to ensuring that all people in Doncaster thrive. You will also have access to a variety of attractive employee benefits including competitive leave entitlement, a generous local government pension scheme, a wide range of well-being support and development opportunities. You will also have access to a range of staff discount and benefits schemes. More information on the benefits available to you as a City of Doncaster Council employee can be found in the attached benefits book.

Please ensure you view the job summary and job profile as you will need to demonstrate in your application form how you meet the required criteria.

Shortlisting and interview dates to be confirmed.

For further information about the role please contact jacqueline Hepworth on or email

If you require support with completing the application or with interview skills in general, please contact the Advance team via email or visit their website for further details.

Doncaster Council is committed to meeting the needs of our diverse community where we strive to improve the quality of life for all. We are also committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff to share these commitments.

City of Doncaster Council is a disability confident employer committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled people who meet the minimum criteria for the job, are flexible when assessing people so disabled applicants have the best opportunity to demonstrate they can do the job and make reasonable adjustments as required.

Business Support Officer (CDC)

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