Job Title: People Advisor
Location: Hybrid - Bolton (2 days in office per week)
Hours: 37.5 hours per week | Monday–Friday | 9am - 5pm
Salary: Up to £32,000 per annum (dependent on experience and qualifications)
Contract: Permanent | Full Time
UK applicants only | No sponsorship
About the Role
The People Advisor plays a key role within the People Services function, working closely with colleagues to deliver a high-quality, customer-focused service to managers and employees. The role provides expert advice and practical support across a range of people‑related matters, ensuring consistency, compliance and professionalism in line with organisational policies and procedures.
This position is responsible for managing employee relations cases, supporting line managers through people processes, and responding to employee enquiries with sensitivity and accuracy.
What You’ll Be Doing
* Monitor and manage short-term and long-term absence, including long-term sickness cases
* Support the People Administration team by advising on escalated or complex issues
* Implement and administer employee policies and procedures consistently
* Contribute to the delivery of a high-performing operational People Service
* Support the Senior People Manager with continuous improvement initiatives aligned to the People Strategy
* Act as a trusted advisor to stakeholders across the organisation, delivering an excellent customer experience
* Provide end-to-end case management of employee relations matter
Essential Experience & Skills
* Experience working on complex ER matters at high volume
* Strong organisational skills with the ability to manage high volumes of casework and meet deadlines
* Proficient in Microsoft Word and Excel; numerate, accurate and efficient
* Flexible, proactive and solution-focused approach
* Strong stakeholder management and relationship-building skills
* Ability to manage sensitive situations that may involve strong emotional responses
* Knowledge of GDPR and confidentiality requirements
* CIPD Certificate in Personnel Practice
Desirable
* Experience in education or education‑adjacent settings.
* Experience enabling non-communications professionals.
* Background in corporate, internal or stakeholder communications.
Benefits
* Life Assurance
* Pension scheme with flexible contribution options
* “Your Wellbeing Matters” – mental and physical health support
* Family Growth Support, including enhanced maternity and paternity leave
* Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more
We are an Equal Opportunities Employer.
We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.
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