We're looking for a Senior Product Manager to join us and play a key role in shaping the user journey at Plum. We pride ourselves on our deep AI & automation muscle. This is a unique opportunity to be part of building the future of money! In this role, you'll work cross-functionally with a stuck stack engineering team, design, marketing, and data teams to deliver solutions to complex user problems, improve product adoption, and maximize user value.
What you'll be doing
* Take end-to-end product ownership within the User Pillar, driving strategy, planning, and execution in one or more key product areas (e.g., onboarding, activation, engagement, monetisation).
* Identify and prioritise the most impactful product opportunities based on user needs, data insights, and business goals.
* Define and optimize user journeys to reduce friction, improve engagement, and increase product adoption and retention.
* Manage product performance against KPIs and contribute to Plum's company-wide OKRs, with a strong focus on growth and user value.
* Collaborate closely with engineers and designers to develop user-friendly, scalable solutions, ensuring business needs are translated into high-quality product outcomes.
* Use experimentation and A/B testing to validate hypotheses, iterate quickly, and drive continuous product improvement.
* Monitor the competitive landscape and customer feedback to ensure we remain at the forefront of innovation in personal finance and wealth management.
* Partner with marketing, data, and commercial teams to identify and capture growth opportunities.
Proven experience in building mobile consumer products in the UK and/or European markets, ideally in the subscriptions, engagement, or growth domains within a fast-growing tech company.
* You have a strong bias for action, take ownership of solving customer problems elegantly and driving business results
* You can partner well with design, bring design thinking to your work
* Comfortable leading cross-functional teams, collaborating closely with engineers, and communicating business priorities effectively.
* Data-driven mindset, you use data and experimentation to guide decisions, with strong analytical skills and the ability to identify actionable insights.
* A strong customer-centric approach, with a proven track record of improving user experience and delivering step-change value.
* Comfortable in a fast-paced, ambiguous environment, bringing energy, adaptability, and a growth mindset to your team.
* Experience in experimentation, funnel optimisation, and growth-focused product management is a strong plus.
Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI - that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more. That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey.
Benefits
* Own part of the company you're helping grow through stock options
* Private health insurance
* Annual training budget
* Plum Premium for free
* Competitive referral scheme
* Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
* Team breakfasts and team lunches
* 25 days holiday + bank holidays
* 45 work-from-anywhere days to give you flexibility to work your way
* 2 weeks sabbatical after 4 years to take the break you deserve
* Enhanced parental leave
* 1 paid volunteering day annually
* Annual team trip to a surprise destination!
* A fun, inclusive company culture
Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.
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