General Manager – The Tickled Trout, West Farleigh Welcome to the world of Balfour Hospitality beyond Hush Heath Estate. We are proud to extend the hospitality for which we are renowned at Balfour Winery to the ten fantastic pubs, situated throughout Central London, East Sussex, Kent, and the Cotswolds. The Tickled Trout, located in West Farleigh, is a smart modern pub with six boutique rooms and a favourite with the locals. We offer a sun-filled garden with a terrace for al fresco dining and a covered marquee for events. Renowned for good food and hospitality, if you're enthusiastic about hospitality and creating unforgettable moments and someone who is passionate about getting a AA Rosette, we'd love to hear from you! We Can Offer You: Up to £45,000 plus TRONC Comprehensive private health care insurance through Vitality 35% discount on all drinks, food, and accommodation across every Balfour site and Balfour Winery A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too Access to Wage Stream to help you with those unexpected nasty bills A great refer a friend scheme Flexible hours to suit you and your work/life balance Accredited members of “ Wellbeing Promise ,” meaning we are an employer who really does care! We're Looking for Our General Managers to: Hire and keep the best people for the team Ideally have an AA Rosette background Coach, develop, and mentor their team to success Drive standards and knowledge to create exceptional guest experiences Deliver on your forecasts and budgets Maximise revenue by driving volume Deliver on the pub's controllables In This Role, We Need Someone with: Previous experience at management level in a premium hospitality business Excellent food & drink knowledge Good understanding of the importance of financial targets and how we can achieve them Familiarity with sales and marketing plans Competent and organised in handling bedroom and function enquiries and bookings A driving license and vehicle is essential for this role We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process. Please email hope@balfourhospitality.com with any requests.