Base pay range
The base pay range is provided by PentenAmio UK. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Recruitment and Communications Co-ordinator | PentenAmio
About PentenAmio
PentenAmio is a multi-award winning cyber technology company dedicated to strengthening our nation’s security and prosperity through new and innovative technology. Our advanced hardware and software products and services support our clients with Secure Mobility, Applied Artificial Intelligence and Innovation and Technical Services Solutions. To find out more visit our website at pentenamio.com.
Typical Activities
* Monitoring and maintaining production infrastructure to identify and resolve performance, availability, or fault conditions.
* Troubleshooting network issues and supporting secure protocols such as IPsec, SSH, and SNMP.
* Responding to security alerts, system events, and incidents with strong investigation and root cause analysis.
* Supporting infrastructure build and deployment activities (e.g. patching, changes) with minimal service impact.
* Writing and using Ansible playbooks and deployment automation tools for service delivery.
* Identifying opportunities for automation and implementing solutions via scripting or tools.
* Supporting physical hardware faults, including replacement of components and vendor liaison.
* Creating and modifying logging, alerting, and triaging mechanisms in security-sensitive environments.
* Acting as a technical escalation point within the Service Operations team.
* Collaborating with project teams to assist with infrastructure tasks as part of delivery pipelines.
* Producing and maintaining accurate technical documentation and system architecture diagrams.
* Participating in stand-ups and operational team activities to provide updates and coordinate actions.
* Contributing to process and service improvement initiatives across the department.
* Maintaining accurate records of assets and supporting CMDB updates.
* Managing and tracking events, incidents, changes, and defects.
What We\'re Looking For
* Demonstrated experience in a busy IT operations or infrastructure support environment.
* Working knowledge of IP networking and core protocols (DNS, DHCP, TCP/IP, NTP, ISO model).
* Strong Linux server administration skills (Ubuntu, RHEL) in on-prem and air-gapped environments.
* Experience with containerised environments (e.g. Docker).
* Basic to intermediate scripting skills in Python, Bash, or similar.
* Understanding of web services (HTTP/S), TLS/SSL, OpenSSL, and SQL databases.
* Familiarity with VMware technologies, including ESXi and vCenter.
* Experience supporting server hardware including iDrac/iLo and component replacement.
* Experience in firewalled or secure gateway network environments.
* Awareness of security monitoring tools (e.g. Nessus) and alert triage processes.
* Knowledge of SIEM tools (e.g. Splunk) and deployment automation (e.g. Ansible, Git, CI/CD).
* Ability to respond to operational incidents with urgency and professionalism.
* Strong documentation, time management, and communication skills.
* Experience working in air-gapped environments or high-security networks.
* Familiarity with cross domain solutions and cryptographic technologies.
* Experience with backup tools such as Veeam, and Windows Server platforms.
* Working knowledge of monitoring systems like checkMK or Grafana.
* Understanding of IPSec VPNs, SIP/VoIP, and real-time communication protocols.
* Experience with collaboration and issue tracking tools (e.g. Jira, Confluence).
Qualifications & Eligibility
To be eligible for this position you must:
* Be a British citizen; and
* Hold or be able to obtain a NSV-DV clearance.
* Have a minimum of 2 years’ experience as a Linux, Network or Systems Engineer.
* Hold a CCNA (CCNP or equivalent experience desirable).
Why Work at PentenAmio?
At PentenAmio, we value our employees and offer a comprehensive benefits package, including:
* Life Insurance – X4 Salary
* Private Health Scheme
* EV Salary Sacrifice Scheme
* Salary Sacrifice Company Pension, matched up to 10%
* 25 Days Holiday + Bank/Public Holidays
* Option to buy an additional 37.5 holiday hours
* Cycle to Work scheme
* Coffee & Cake mornings every fortnight
* Enhanced Maternity & Paternity leave
* Team Away Days
* Free on-site parking
* Casual dress code
* Free fruit in the office
PentenAmio is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Engineering and Information Technology
Industries
* Computer and Network Security, Defense and Space Manufacturing, and Engineering Services
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