About Us
Arlettie is a leading organiser of private and sample event sales for luxury and fashion brands across London and Paris. With a strong record of successful events in the UK, Arlettie partners with renowned brands such as Dior, Fendi, Givenchy, Hermès, Jimmy Choo, Kenzo, Lanvin, Ralph Lauren, to mention just a few.
Role And Responsibilities
As an Assistant Showroom Manager, you will play a crucial role in supporting the showroom management team in ensuring the smooth operations of the dynamic and ever-changing showroom environment. Working closely with the Showroom Manager and collaborating with Account Managers, your primary responsibility will be to contribute to the success of each sale event. Your usual days of work should be Wednesday to Saturday, however this may differ on business needs.
Team Management
* Assist in coordinating and supporting a diverse team of permanent and temporary staff, ensuring they understand Arlettie's procedures and processes.
* Contribute to team training initiatives, promoting a positive and collaborative work culture.
* Support the management team in resource allocation and daily operational tasks.
* Assist in monitoring team performance and providing feedback for continuous improvement.
* Train and develop the team to ensure the highest levels of customer experience within the showroom.
Operations Management
* Assist in managing stock deliveries, inventory management, and stock returns, ensuring efficient processing and accurate documentation.
* Support in the preparation and maintenance of product zoning/merchandising, helping to create visually appealing displays that enhance the customer experience.
* Collaborate in product pricing and tagging processes, ensuring accuracy and consistency throughout the showroom.
* Assist in managing customer access, queues, and sales transactions, providing exceptional customer service.
* Contribute to maintaining a clean and organised showroom environment, reflecting the luxury standards of our brand partners.
* Support health and safety measures, risk management, and loss prevention protocols.
Qualifications, Skills, And Experience
* Minimum of 2 years of experience as an assistant manager in a fast-paced retail environment.
* A willingness to learn and grow in a fast-paced luxury retail setting is essential.
* Excellent organisational skills and the ability to effectively communicate with team members and customers.
* A customer-centric mindset with a passion for delivering exceptional service.
* Ability to work collaboratively within a team environment, supporting the Showroom Manager and other team members.
* Flexibility to adapt to changing priorities and a dynamic showroom environment.
* A can-do attitude with a willingness to take on new challenges and contribute to the success of the business.
Join us at Arlettie and gain valuable experience in luxury retail as you support the showroom management team in delivering exceptional events and building strong partnerships with renowned fashion brands. This is an excellent opportunity for a floor manager or assistant manager looking to grow their career in the luxury retail industry.
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