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Business and consumer insights analyst

London
SHISEIDO
Insight analyst
€100,000 - €125,000 a year
Posted: 25 April
Offer description

Business and Consumer Analyst

MISSION

Reporting to the Head of Consumer and Insights, you will collaborate with marketing teams and national account managers to drive data-led decision-making through all available market, category, consumer, and shopper insight resources to uncover growth opportunities and enhance brand positioning.


MAIN RESPONSIBILITIES

* Analyse weekly in-house sell-out data (PowerBI) alongside monthly brand performance reporting with benchmarks against competitors through external retail panels (Circana Market+ Boots data).
* Support PowerBI experts to develop impactful data visualization reporting.
* Coordinate and manage agencies' deliverables and services to ensure high-quality standards (Circana, Euromonitor, Kantar, Mintel...).
* Produce and update regular market and retail landscape presentations (Townhall, budget meetings, Global visits).
* Build strong relationships with Sales teams, providing training in data analysis and highlighting brand opportunities with their retailers. Provide data-driven recommendations to influence range, e-merchandising, targeting and pricing strategies through tools like Profitero, Similarweb and consumer database platforms.
* Partner with Marketing teams with consumer behaviour, competitive activity, category, and social trends' monitoring to inform strategy and short-term opportunities.
* Collaborate with Finance and senior management to align on an annual category forecast, to build a 5-year vision.
* Support the Head of Data, Media and Insights on ad hoc research (audiences, decision journey, brand perception...).
* Serve as the voice of the shopper and consumer internally and externally.
* Build strong relationships with the sales teams, understand retailer strategy cross-functionally, and upskill national account managers in data analysis to highlight brand opportunities and to help them build data-driven narratives for top-to-top meetings with key partners. Especially with Boots.
* Use shopper insights, consumer profile, customer satisfaction, category trends and quantified analysis on past activities performance to influence distribution, range, merchandising, pricing, audience targeting and promotional plans.
* Analysing competitors and market trends, pulling research into one report that is sent to all teams every month.
* Analyse, report and communicate the recent trends in consumer behaviour, Beauty industry and social media and coordinate internal competitive forum/workshops.


THE BENEFITS YOU'LL LOVE

* 26 days holiday + bank holidays + your birthday day off.
* Holiday buy - up to 5 days.
* Day off when you get married or move house.
* Generous contributory pension scheme - match up to 8%.
* Annual performance related bonus.
* Private medical insurance with Vitality.
* Enhanced parental allowance.
* Generous product allocation & discount.
* Life Assurance up to x4 your salary.
* Flexible Friday finish.
* Flexible & hybrid working.
* Wellbeing programmes.
* Annual performance and development reviews so you know your career is going in the right direction.


ABOUT SHISEIDO GROUP

Our mission: Beauty Innovations for a Better World.

Founded in 1872 in Japan, Shiseido Group is within the Top 5 leading cosmetics companies in the world and aims to inspire a life of beauty and culture. Operating in 120 countries with 42,000 employees and 70 nationalities, Shiseido offers a unique selection of Skincare, Makeup and Fragrance brands with a projected turnover over £7.0bn in 2022. Celebrating 150 years of heritage in 2022, Shiseido constantly creates high-quality, safe and innovative cosmetics and develop brands deeply loved by people from all over the world, in line with our mission: Beauty Innovations for a Better World.


EXPERIENCE REQUIRED

* Senior professional with demonstrable performance in consumer insights and market research in agency or client-side.
* Experience with market and/or consumer panels (Circana, Nielsen, IRI, Kantar...) is essential.
* Highly analytical and numerate with great attention to detail and critical reasoning skills.
* Experience in turning data into compelling narratives and actionable recommendations.
* Advanced proficiency in Excel (macros), Power BI, and PowerPoint.
* Hands-on, open-minded, and proactive.
* Strong problem-solving skills.
* Excellent communication, presentation & influencing skills.
* Strong organisational and time-management skills with the ability to multi-task and manage multiple stakeholders and simultaneous priorities.
* Experience in a fast-paced environment, working cross-functionally with marketing and commercial teams.
* Curious to learn (ad'hoc, media, digital, social).
* Alignment with the group's "Trust8" working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success.
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