Customer Service Administrator - Stirling £11.50ph - £12ph increasing again once becoming permanent The role of Customer Service Administrator: Act as a liaison between the owner and artists, fostering effective communication and collaboration. Management of CRM system Dealing with incoming calls - 30/50 calls daily Booking in delivery jobs, handling breakdowns & general enquiries Safeguard confidential information with discretion, understanding the sensitive nature of artistic projects. Provide administrative support and facilitate a positive working environment. Ideally we would look for this role to develop into a planning role The ideal Customer Service Administrator Outstanding communication and interpersonal abilities Confident dealing with the general public and the vulnerable Ability to work independently, take initiative, and thrive in a fast-paced setting. Strong problem-solving skills and meticulous attention to detail. Calm under pressure and have excellent communication skills