Commercial Property Management Lead – Regent Street
Advert Close date: 30th November 2025
Purpose of Role
Provide strategic leadership to the Regent Street Commercial Property Management team, delivering best‑in‑class property management across a landmark London portfolio. This role is key to enhancing financial returns, customer experience, sustainability and health and safety, while shaping the future of urban real estate operations.
Context of Opportunity / Main Accountabilities
* Lead and mentor the property management team, ensuring operational excellence and high performance.
* Set and deliver the property management strategy, collaborating with internal teams to achieve business and portfolio priorities.
* Drive continuous improvement, innovation and operational efficiencies across all facets of Property Management delivery.
* Oversee financial and budget management, RICS compliance and risk controls.
* Champion and operationalise health, safety and sustainability best practice.
* Build strong relationships with stakeholders and foster a collaborative, inclusive working culture.
* Lead the portfolio customer engagement strategy, driving excellence in service delivery and resolving issues proactively.
* Support mobilisation of new lettings, developments and capital projects.
Most Important Skills‑Based Requirements
* Proven strategic leadership and delivery experience in property management, ideally with MRICS accreditation or equivalent.
* Strong track record managing high‑profile, mixed‑use portfolios.
* Excellent knowledge of landlord and tenant matters, service charge management and financial reporting and controls.
* Commercially minded, analytical and able to drive value and efficiencies.
* Innovative, solutions‑focused, and ability to work across multiple stakeholders to deliver successful business outcomes.
* Strong understanding of risk management, health and safety and sustainability best practice.
* Customer‑centric, with excellent communication and influencing skills.
* Passion for operational excellence and continuous improvement.
* Proven people management experience with an ability to lead and manage teams to effectively drive high performance.
Diversity and Inclusion
The Crown Estate is committed to building a diverse and inclusive workplace. Applications are welcome from all backgrounds and communities, and flexible working arrangements are supported.
Benefits
As well as a competitive salary, pension and performance‑related bonus, we offer a range of benefits including flexible working, market‑leading family policies, shopping discounts in the West End, private healthcare, life and critical illness cover, and 28 days holiday with the option to buy more. We value work‑life balance and your wellbeing highly, enabling you to be your best self at work.
Disability Disclaimer
We are a proud disability‑confident employer and operate the Disability Confident Employer scheme (GOV.UK). We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us at careers@thecrownestate.co.uk.
The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other. It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world‑leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world‑renowned Windsor Great Park.
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