Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
The Role
Ready to empower thousands of colleagues with innovative learning experiences?
We're looking for an enthusiastic LMS Coordinator to join our Learning & Development team in Nuneaton. You'll own the day-to-day administration of our Learning Management System - uploading content, creating users, coordinating bookings and generating insightful reports. As the go-to expert, you'll troubleshoot issues, produce clear user guides and collaborate closely with L&D colleagues to roll out engaging, accessible learning experiences for our 10,000+ colleagues across Retail, Distribution, Hubs, BLX and International. This is your chance to blend technical know-how with creative problem-solving, shaping how Holland & Barrett learns and grows in a fast-paced, mission-driven environment.
Key Responsibilities:
* Provide frontline support for LMS users, resolving issues and answering queries promptly
* Administer user accounts, course creation, event bookings and content organisation
* Collaborate with teams and SMEs to create learning pathways
* Upload and schedule learning materials, compliance modules and specialised licences
* Act as an LMS specialist, ensuring consistency and best practice across the system
* Produce and maintain internal user guides, FAQs and quick-reference materials
* Generate, analyse and distribute engagement and compliance reports to stakeholders
* Manage training extension requests and bespoke learning support tickets
Location: This role is based in Nuneaton with requirements to be in the office at least twice a week.
The Person
* Proven experience administering an LMS (e.g., Docebo, SuccessFactors, Cornerstone, Moodle)
* Proficient in Microsoft Office (Excel reporting, Word, PowerPoint) with strong data-handling skills
* Excellent verbal and written communication, able to simplify technical concepts
* Highly organised with impeccable attention to detail and the ability to prioritise
* Creative problem-solver who thrives in a fast-moving, collaborative environment
* Comfortable liaising with multiple teams to coordinate launches and updates
* An initiative-taking, "can-do" attitude with a passion for continuous improvement
* Enthusiastic about using technology to make learning engaging and effective
What we offer
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Pension company contribution
* Exclusive benefits, free advice and savings from a range of retailers and providers
* And many more!
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
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