Overview
Join to apply for the Restaurant Customer Advisor role at Dobbies Garden Centres
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants — delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
* Giving great customer service by helping customers with various transactions across the store
* Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
* Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
* Working with your team to maintain the cleanliness and upkeep of your store
* Work on the shopfloor and other areas of the store as required, including stock, cash handling, till work, take-to-car deliveries, stock control routines, and restaurant service
Who We Are Looking For
* You have a passion for delivering a great customer experience, serving everyone with a smile
* Experience within a customer-facing role and a passion for working within hospitality
* You work well within a team, build relationships and have fun while celebrating success
* You show up to work on time, are well presented and bring a can-do, hardworking attitude
* You are eager to learn new skills and gain new experiences
* You flourish in a busy, fast-paced environment
* Align with our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What We Offer
* Generous annual leave entitlement. Use holidays when you want with limited statutory days off required
* Uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
* Access to Wagestream – support your financial wellbeing with access to earnings ahead of payday, saving for the future and financial advice
* Access to Retail Trust – confidential support, virtual GP, free counselling and discounted retail rewards via our wellbeing platform
* Access to Dobbies Academy – continue development with our eLearning platform and development programmes
* Thriving culture; the Dobbies team is passionate, diverse and committed to making it work for our customers
About Us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. We champion garden living all-year-round and feature restaurants or coffee shops in many stores, offering refreshments or meals in a relaxed environment. We also host events and have a national charity partner that colleagues and customers raise money for. We’re committed to being a great place to work and encourage colleagues to be the best version of themselves, every day.
Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Other
* Industries: Retail
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