About the Role:
We are looking for a highly organised and motivated Customer Account Administrator to join our team on a temporary basis to cover maternity leave. This is a fantastic opportunity for someone with strong admin and customer service skills, with the possibility of a permanent role for the right candidate.
In this role, you will liaise with customers, ensure welcome calls are handled accurately and professionally, and keep spreadsheets and records up to date. You'll need to be organised, adaptable, and able to think on your feet when problem-solving.
Key Responsibilities:
* Liaise with customers in a friendly and professional manner
* Complete accurate and timely welcome calls
* Update and maintain spreadsheets and customer records
* Provide general administrative support to the team
* Stay organised, manage your time effectively, and meet deadlines
* Adapt quickly to new situations and problem-solve with confidence
What We're Looking For:
* Previous administration experience (ideal)
* Excellent attention to detail and accuracy
* Strong communication skills – written and verbal
* Highly organised with good time-keeping
* Ability to adapt quickly and think on your feet
* Confident using Microsoft Office (Excel, Word, Outlook)
* Customer-focused and professional approach
Why Join Us?
* Supportive and friendly team environment
* Varied and rewarding role with real responsibility
* Chance to turn a temporary position into a permanent career opportunity
If you're an organised administrator with great customer service skills and the ability to hit the ground running, we'd love to hear from you
Apply today and start your next career step with us.
Job Types: Part-time, Temp to perm
Contract length: 12 months
Pay: From £19,200.00 per year
Expected hours: 25 per week
Benefits:
* Company pension
* Free parking
* On-site parking
Experience:
* Administrative: 1 year (required)
Language:
* English (required)
Work Location: In person