Lead administrator -early help team[ new bolton council posted today bolton £25,989- £28,142 on[...]

Grade D SCP 6 £25,989- SCP 11 £28,142 | Contract: Permanent, 37 hours per week. | Essential Qualification: NVQ Administration Level 3 or equivalent OR proven experience of working in an administrative role. | Interview date: TBC. | For further information about this role, contact Sara Hassall (Sara.hassall@bolton.gov.uk).

Interview process includes a keyboard test.

Unfortunately, we are unable to offer sponsorship for this role.

We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.

Applications that rely too heavily on AI may be rejected during shortlisting. However, we understand that AI may be used as a reasonable adjustment. If using AI to support your application, please give a brief explanation why to help ensure fair selection process.

The Role

We have an exciting opportunity for an experienced Lead Administrator to join the ‘Bolton Family’ and be a part of our administration team supporting the Early Help Service. Early Help provides targeted support to children and their families by bringing workers together from services, including Health, Education and Emotional well‑being. You will join a committed team who are proud of the service they deliver to help children, young people and families achieve their potential.

Responsibilities

• Process Early Help requests and log details on our Case Management System (CMS).
• Update relevant service trackers.
• Organise and take complex minutes at meetings.
• Manage mailbox and actions on the CMS.
• Maintain system databases.
• Routine archiving.
• Order goods and services for the team and distribute petty cash.

You will work closely with the Early Help colleagues and training will be given to support your successful integration into the role.

Qualifications

• Effective communication skills, both verbal and written.
• Strong organisational skills, ability to plan, develop and prioritise work.
• Accurate literacy skills to collate and process correct information.
• Good system skills and experience with computer software packages (Word, Excel, Outlook).
• Experience handling cash, recording and monitoring payments in line with financial procedures.
• Experience taking comprehensive minutes at conferences or multi‑agency meetings.

Benefits

• Generous annual leave allowance.
• Flexible work opportunities.
• Access to a Pension Scheme.
• Employee wellbeing and support services.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment.

DBS clearance is required. Employment offers are conditional on satisfactory clearance.

This is a designated customer‑facing role requiring a specified level of spoken English.

We value diversity and are an equal opportunity employer.