SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Mission
* Drive and achieve sales, KPIs, and profitability goals (Sales Management).
* Ensure high standards of customer service and engagement on the sales floor (Customer Experience).
* Oversee daily store operations, including opening and closing procedures, full pre-sale preparation of goods, checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting appearance; arrange and display goods according to the company's international rules (Store Operations).
* Monitor availability of goods in the trade section, check quality, expiration dates, and ensure proper labeling and pricing (Inventory Management).
* Maintain store presentation and visual merchandising standards (Visual Merchandising).
* Prepare and analyze sales reports and provide insights to improve performance (Reporting).
* Ensure compliance with company policies, procedures, and legal requirements (Compliance).
* Foster effective communication within the team and with other departments (Communication).
Talent
* Achieving or exceeding sales, KPIs, and profitability goals; understanding the purposes, properties, quality, care rules, and prices of products; offering substitute, new, and related products to customers (Product Knowledge & Sales Management).
* Providing high standards of customer service and engagement; assisting customers in choosing products and resolving conflict situations; fostering effective communication within the team and with other departments; problem‑solving and strong analytical skills (Customer Service & Communication Skills).
* Manage stock levels on the sales floor and ensure sizes and styles are available for customers (Sales Floor Stock).
* Proficiency in retail software and POS systems (Technology).
* Adhering to safety regulations, hygiene standards, and company policies (Compliance Awareness).
* Ability to work independently, efficiently, and to manage own emotions and challenges (Self‑leadership).
PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
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