UK Contracts Manager – Regional Install
We are recruiting a UK Contracts Manager to join our fast-growing Regional Installation team. This influential role will lead a team delivering large, multi-complex fire suppression projects, ensuring high-quality installations and a seamless customer experience.
Position Overview:
1. Work closely with key customers and manage major commercial projects in UK city centres. (Initial projects located - South England, Midlands, North West)
2. Lead Project Site Managers, Engineers and subcontractors on site
3. Ensure seamless installation, customer satisfaction, and project performance
4. Join our Fire Suppression Senior Leadership panel to shape strategies and execution plans across the UK
5. Drive growth and development opportunities for our employees
What We Can Offer
6. Competitive salary, company car and bonus
7. 25 days paid holiday plus bank holidays and sick pay
8. Hybrid working
9. Private medical cover
10. Comprehensive benefits package including 7% matched pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle to work scheme, and discount on Johnson Controls security products
11. Extensive product and on-the-job/cross-training opportunities with outstanding resources available
12. Encouraging and collaborative team environment
13. Career development through various career ladders including Customer Service
What You Will Do
Reporting to the Head of Regional Install, you will:
14. Lead and drive initiatives within installation teams
15. Take responsibility for delivery, quality, health & safety, and financial performance
16. Manage your own financial work bank, focusing on optimisation and cost management
17. Build and maintain strong customer relationships
18. Maximise project margins with support from Quantity Surveyors
How You Will Do It
19. Maintain close working relationships with Regional Install teams
20. Monitor and advise on defects or scope deviations
21. Implement procedures, brief staff, and ensure best practice
22. Plan and schedule manpower and equipment to meet deadlines and budgets
23. Ensure documentation is accurate and completed on time
24. Conduct safety and quality audits
25. Identify training needs through performance assessments and appraisals
26. Monitor budgets, prepare reports, and manage debt disputes with Credit Control
Key Responsibilities
27. Conduct installation pre-bid reviews and configure complex systems
28. Troubleshoot and resolve technical issues during installations
29. Provide technical support and verify system functionality
30. Train clients on system operation and maintenance
31. Collaborate with sales, engineering, procurement, design, and project management
32. Contribute to continuous improvement and process efficiency
33. Support growth by identifying market trends and margin opportunities
34. Assist with customised solution design
35. Support regional management in quality, health & safety, and financial delivery
Requirements
36. Technical expertise in installing, configuring, and troubleshooting complex systems
37. Strong background in Fire Suppression, BSEN12845 & NFPA/FM standards
38. Excellent problem-solving, organisational, and communication skills
39. Attention to detail in installation and documentation
40. Willingness to travel regularly across the UK
41. Full UK driver’s licence
Preferred:
42. Knowledge of fire legislation and standards
43. Experience in fire suppression industry regulations and fixed system planning
44. Background in leading and coaching teams
If you have the skills and experience to excel in this role, we would love to hear from you.
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