Housing Support Worker - Harlow
Location: Harlow, Essex
Contract Type: Temp to Perm
Hours: Full-time, 40 including 5 hours lunch unpaid (shift work including weekends, early 7am-3pm / late 12:30-8:30pm, with 1 weekend in 4)
Pay Rate: £15.21ph PAYE / £20.08ph Umbrella
About the Role
Nacro are excited to introduce Essex NEST (Nacro Education Support and Transition), a new support provision focused on empowering young people aged 16-21. We are looking for Housing Support Workers to join our team in Harlow.
You'll manage your own caseload, supporting service users from entry through to independence. Working under a trauma-informed approach, you'll provide the right help at the right time to young people, care leavers, and vulnerable young parents.
Key Responsibilities
Develop and deliver personalised support and safety plans with young people.
Support with housing, benefits, financial concerns, employment, training, and offending behaviour.
Liaise with offender managers, housing teams, and external agencies to provide cohesive support.
Maximise rent collection, ensuring benefit claims are submitted/maintained and arrears minimised.
Carry out regular monitoring, reviews, and updates in line with contract requirements.
Report maintenance issues and ensure properties are safe and well-maintained.
Lone working is required; no work from home.
Requirements
Full UK driving licence, own vehicle, and valid business insurance - essential.
Previous support work or criminal justice experience desirable but not essential.
Ability to work shifts and weekends as part of a rolling rota.
Enhanced DBS check (Children & Adults) required.
Ability to travel across the county (mileage claimable from nearest Nacro office).
Who You'll Support
Young people (16-17) at risk of homelessness.
Care leavers (18-21).
Vulnerable young parents (up to 21).
Other vulnerable young people (18-21)