Position: Assistant Store Manager
Location: Birmingham
Salary: £29,000 Annum
Contract: Permanent – 40 hours.
Hours: MUST BE AVAILABLE EVENINGS AND WEEKENDS
Introduction
Are you a retail enthusiast ready to help steer a team to success? Join a pioneering brand in innovative nicotine products, as an Assistant Manager. We foster a dynamic and inclusive culture where your skills are valued, and growth is encouraged. We're on the lookout for individuals who thrive in a collaborative environment and share our commitment to delivering exceptional customer experiences.
What We Offer
Discover a workplace that values your contributions. As our Assistant Manager, you’ll enjoy a competitive salary and career progression opportunities. Become part of a team that embraces creativity, and a positive work-life balance.
Main Responsibilities
* Leadership: Inspire and supervise a high‑performing team to achieve sales targets.
* Customer Focus: Ensure exceptional customer service, maintaining a positive shopping environment.
* Inventory Management: Oversee inventory and implement effective merchandising strategies.
* Collaboration: Work closely with the Store Manager to drive sales and meet business goals.
Requirements
* Experience: Proven track record in retail management, preferably in a similar industry.
* Leadership Skills: Strong communication and leadership abilities.
* Analytical Skills: Ability to analyse sales data and implement effective strategies.
* Flexibility: Openness to a flexible schedule, including weekends and holidays.
* Positive Attitude: A positive outlook and a passion for delivering outstanding customer service.
Practical
Working in conjunction with the Regional Manager to develop relationships with customers driving the following:
* Ensure strict compliance with "Challenge 25" and confidential data regulations.
* Organise and manage customer data efficiently and in line with data protection regulations, ensuring accurate records are maintained.
* Demonstrate perseverance and an adaptable mindset when faced with customer objections.
Company Culture
Experience a modern workplace with a positive atmosphere, ongoing training, and development initiatives. Benefit The Store Supervisor will play an integral role in promoting and preserving our thriving culture.
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