IT Transformation & Change Manager | Salary £70,000–£85,000 PA | 18-month FTC | Hybrid working (Croydon)
We're recruiting an IT Transformation & Change Manager for a global manufacturing organisation to help embed core enterprise systems into day-to-day ways of working.
The business has invested in key platforms, including Microsoft Dynamics AX and workforce systems, but inconsistent adoption, workarounds, and spreadsheet-driven processes are undermining their value. This role is about making change stick — ensuring systems are used properly, processes are scalable, and teams move away from informal or manual approaches.
This is a delivery-led change role, focused on execution rather than theory. You'll lead the people and process side of transformation, working cross-functionally with Operations, Finance, HR, and IT to drive consistent adoption and improved operational discipline.
IT Transformation & Change Manager – Key accountabilities:
1. Lead change management across IT and business transformation initiatives, with a strong focus on ERP and enterprise systems
2. Drive consistent system adoption, addressing behavioural, capability, and engagement challenges
3. Identify and eliminate spreadsheet-based and informal workarounds, replacing them with standardised, scalable processes
4. Work with functional leaders to redesign and embed fit-for-purpose processes