Group Director of BI and Data - Doxford, SR3 3XP
Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably.
We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024.
T h e G rou p Dire cto r of BI (B us in e s s In tell ige n ce ) an d Dat a is a key mem b e r of Arriv a’ s G rou p IT Lead e rsh ip Te am, p lay in g a v ita l ro le in s h ap in g an d d e live rin g th e e n terp ris e - w id e d at a s tra tegy. Wh ile th is ro le d oe s n ot h av e d ire ct re p orts, it re qu ire s s tro n g in f lu e n cing s kill s an d th e ab ility to w ork collab orativ e ly w ith Dat a Plat f or m a n d BI Produ ct teams to ach ie v e re su lts. T h e su cce ss f u l cand id at e w ill s e t th e s tand ard f or te chn ology le ad e rsh ip w ith in th e team, act in g as a ro le m od e l th rou gh th e ir e xp e rti s e, v is ion, an d h ighly collab orativ e app ro ach .
T h is le ad e r is re sp ons ib le f or e nsu rin g th at rigorou s d at a gove rn an ce, qu ality, acce ss ib ility, an d s e cu rity are m ain ta in e d a cros s th e organ is at ion. By f os tering a cu ltu re of d at a - d riv e n d e cis ion -m ak in g, th e G rou p Dire cto r w ill h e lp trans f orm Arriv a in to an in s ight - d riv e n
bus in e ss, d e liv e rin g a ction ab le an aly tics an d supp ortin g s tr at e gic go als .
Direct responsibilities:
• En terp ris e Dat a Stra tegy: De v e lop an d ow n Arriv a’ s d at a s tra tegy, en su rin g i t align s w ith compan y ob jec tive s an d p os itio n s d at a a s a s tra t e gic as s e t f or bus in e s s growth .
• Role Mod e l T e chn ology Le ad e rsh ip : Dem ons tra te an d p ro m ote e xe m p lary techn ology le ad e rsh ip s kills as a v is ib le mem b e r o f th e G ro u p IT Lead e rsh ip Te a m, s e tt in g h igh s tand ar d s for in n ov at ion, in tegrity, a n d co llab o ration .
• De liv e r T h rou gh In f lu e n ce : Ac h ie v e re su lts b y p artn e rin g w ith Dat a Plat f orm an d BI Produ ct tea m s, le v e raging th e ir e xp e rtis e to de liv e r i m p act f u l d at a an d BI in itia tiv e s with ou t d ire ct line man agem e n t.
• Cros s - Bus in e s s Collab oratio n : Wo rk w ith key le ad e rs f ro m acros s Arriv a’ s bus in e ss e s to id e n tify an d re alis e opp ortun ities w h e re d at a an d ins ight can d riv e bus in e s s improv eme n t an d o pe ration al e xce l le n c e .
• Dat a G ov e rn an ce an d Con tro l: G u id e th e d e v e lop me n t an d adh e re n ce to robus t d at a gov e rn an ce p ractice s, e nsu rin g d at a in tegrity, complian ce, an d effe ctiv e d at a s tew ardsh ip th rou gh ou t th e o rgan is at ion .
• Bus in e s s In tellige n ce Solu tio ns : Lead th e ad op tio n an d e nh an ceme n t of BI s olu tion s th at are s calab le, se cu re, an d ta ilored to th e or gan is at ion ’s e v olv in g n ee ds .
• Dat a Qu alit y an d Acce ss ib ility : Ov e rs e e in itia tiv e s th at gu ara n tee accu rate, tim e ly, an d e as ily acce ss ib le d at a to supp ort e v id e n ce - b as e d d e cis ion s at e v e ry le v e l of th e bus in e ss .
• Ins ight De liv e ry : T rans f orm comple x d at a in to act ion ab le ins ights, re p orts, an d p e rf orman c e me tri cs to e n ab l e s tra tegi c p lann in g an d op e ra tion al im p rov eme n ts .
• Inn ov at ion a n d Ad op tion : E n cou rage th e exp lora tio n an d imple me n ta tio n o f n e w BI an d d at a techn ologie s an d me th od ologie s, e nsu rin g Arriv a rem ain s at th e f oref ron t of d at a - d riv e n v alu e creat ion .
• Cultu re & Chan ge L e ad e rsh ip : Cha m p ion a cu ltu re of d at a literacy, an aly tics ad op tion, a n d ev id e n ce - b as e d d e cis ion -m ak in g a cros s th e o rgan is at ion .
• Sta keh old e r En gageme n t: S e r v e as a tr us ted a dv is or an d co llab orativ e p artn e r to bus in e s s le ad e rs, f acilita tin g align me n t b e tw ee n tech n ology an d bus in es s ob jec tiv e s .
Knowledge, skills and experience:
• Bach e lor’ s or Mas ter’s d e gre e in Com pu ter Sci e n ce, D at a Scie n ce, Bus in e s s An aly tics, In f ormat ion Sys tem s, or re lat e d f ie ld ; an MB A or s im ilar adv an ce d qu alificatio n is a p lus .
• Sig n if ican t e xp e ri e n ce le ad i n g d at a, BI, or an aly tics i n itia tiv e s —p articu larly th rou gh in f lu e n ce an d co llab oratio n rath e r th an d ire ct line man agem e n t.
• Re le v an t b ack groun d w ith in Arriv a’ s core indus tries (tran s p orta tion, m ob ili ty, or related sectors) is essential.
• Dem ons tra ted e xp e rtis e in en terp ris e d at a gov e rn an ce, BI s tra tegy, an d large - s cale an aly tics p ro gramme s .
• Stron g kn ow le d ge o f le ad in g B I p lat f orms, d at a arch itec tu re, an d complian ce (e. g., G DPR).
• Prov e n tra ck re cord of trans lat in g comple x bus in e s s ch allen ge s in to act ion ab le d at a s olu tio n s
• Ou ts tand in g comm un ication, in terp e rs on al, an d s ta keh old e r m an agem e n t s kills, w ith a co llab orativ e an d en gagin g lead e rsh ip s ty le .
• Com m itm e n t to con tinu ou s im p rov e m e n t an d f os tering in n ov at ion amon g p ee rs an d p artn e rs .
Key attributes:
• Stra tegi c v is ion an d bus i n e s s i ns ight
•Te chn ology leade rsh ip an d rol e modelling
• Influence and collaboration across teams
• Analytical thinking and solution orientation
• Clear communication of complex topics
• Resilience and adaptability
• Operational excellence and delivery focus
T h is p os itio n re p orts d ire ctly t o th e G rou p Chief In f ormat io n Off ice r ( CIO) an d is an act iv e m e m b e r o f th e G rou p IT L e ad e rsh ip Te am, w ork in g clos e ly w ith Dat a P lat f orm an d BI Produ ct teams an d co llab orati n g wid e ly a cros s a ll Arriv a bu s in e s s un its .
T h is jo b d e s crip tio n s e t s ou t th e m ain du ties an d re sp o ns i b ilities of th e jo b - h old e r. It d oe s n ot cons tit u te an e xh au s tiv e or compre h e ns iv e d e s crip tio n of du ties an d th e jo b h old e r w ill b e re qu ire d to carry ou t an y a dd ition al ta s ks a s a n d w h e n re qu e s t e d to d o s o b y th e ir m an ager. Re sp ons ib ilities an d du ties m ay als o ch an ge in ligh t of f u tu re bus in e s s n ee d s an d pe rs on al d e v e lop me n t.
The closing date for applications is Wednesday 17th September 2025. Arriva Group reserves the right to close this vacancy early.