Working within the Commercial department to provide broking and technical support. Producing documents in line with service standards in order to provide a timely, compliant and efficient service to customers. Supporting the Brokerage's goals by demonstrating excellent communication skills and expertise in providing advice and guidance to customers in relevant aspects of risk management and insurance portfolio. Knowledge & Experience Excellent keyboard skills incl - suite of Microsoft office products, email and internet Well rounded knowledge of the Commercial insurance industry Comprehensive understanding of the placement and operation of liability and property insurance Skills Required Have good technical understanding of Commercial products (Commercial Combined, Property Owners, Landlord’s Liabilities, etc) Excellent written and commination skills, Ability to make professional presentations for existing and potential customers Ability to identify and match the products available with customer’s requirements Ability to identify and respond appropriately to an individual customer’s level of understanding A responsible attitude toward the handling of information, including the ability to collect, analyse and summarise information Ability to handle situations and problems with innovation and creativity