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SMART Repair Technician - BMW MINI Norwich
Competitive Salary + OTE + Employee Benefits
Full-Time, 40 hours
Work on great cars, with great people.
As a Smart Repair Technician, you will be always thinking of how to achieve the highest standards in customer service, whilst ensuring that safety and quality are top of mind. As a Smart Repair Technician, you will support others in this busy environment and you will have the support of the brand to ensure that their knowledge and skills are up to date.
What We Can Offer You
* Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
* Save money every day with our exclusive retail discounts
* Drive a great deal with discounts on new and used cars, plus servicing offers
* Plan for the years ahead with our company pension scheme
* Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter
* Commute for less with our cycle-to-work scheme
* Prioritise your wellbeing with dedicated support for you and your family
* 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
* Make a difference with a paid day to volunteer in your community
* Invest in your future with our company share purchase plan
* Earn financial rewards when you refer a friend to join the team
* Keep learning and growing with our training and development opportunities for everyone.
* Life assurance with the option to increase cover
* We’re open to flexible working options - just ask
What You’ll Do Day To Day
* Carry out all repairs according to best practice procedures.
* Meeting acceptable safety and quality standards
* Interpret and implement technical instruction data
* Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs
* Seek clarification from the Manager or Supervisor if a work order is not clear or seems incorrect
* Complete assigned jobs within the estimated repair/paint times
* Safeguard the customer’s vehicle and its contents while in the workshop
* Ensure that all vehicles comply with safety standards when returned to customers
* Ensure all work is completed safely and complies with retailer, manufacturer and industry guidelines
* Fulfil all tasks to the customer’s complete satisfaction
Helpful Skills And Qualifications
Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.
* The knowledge of smart repairs/paint
* The capability of working to the highest quality standards
* Basic IT skills in order to use a tablet
* Previous experience with smart repair and paint
* Great team player and communication skills
* Maintain high standards of house-keeping
* Prior experience of working to efficiency targets
* A full UK driving license
We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.
Be part of something big
Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.
But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.
Our Values
At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.
Respect - Integrity - Transparency - Teamwork - Professionalism
These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering and Information Technology
* Industries
Automotive
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