Associate Consultant - UK market | Web3 | AI | Crypto Trader | Business Development
CRM Implementation Specialist
Location: Leicester (Hybrid – approx. 1 day/week in the office)
Are you passionate about digital transformation and CRM systems? We’re looking for a CRM Implementation Specialist to support the rollout of a new Salesforce CRM platform as part of a wider business change programme.
This is a fantastic opportunity to join a mission-driven organisation and play a key role in enabling smarter, more connected customer engagement through technology.
What You’ll Be Doing
* Represent the Business Development team within the CRM Product Delivery Team
* Collaborate with Product Owners, Scrum Masters, and third-party suppliers
* Define and review CRM requirements to ensure alignment with business needs
* Support testing (UAT), training, and documentation for end users
* Use tools like Jira to manage tasks and track progress
* Participate in agile ceremonies and contribute to continuous improvement
* Ensure the customer perspective is well represented throughout the implementation
What We’re Looking For
* Experience working with Salesforce or similar CRM platforms
* Strong communication and relationship-building skills
* Comfortable working in cross-functional teams and agile environments
* Detail-oriented, analytical, and proactive mindset
* Ability to manage workload and adapt in a fast-paced setting
* No formal qualifications required - transferable skills and motivation matter most
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Information Technology
* Project Management
* Business Development
Industries
* Non-profit Organizations
* IT Services and IT Consulting
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