About Us
Benholm is a family business, not just in ownership but in attitude. We value lasting relationships, nurturing them as we do our plants and flowers. We can't wait to welcome you to our growing clan, and in the meantime, you can get to know us a little better below.
This role is as unique as you We're growing our Sales team, immediate start available
Job Title: Sales Support Executive
Location: Falkirk area (own transport required – not near public transport)
Hours: 42.5 hours per week, Monday to Friday, 7:30am – 4:30pm
Join a Business That Brings Spaces to Life
Looking for a role where your organisational skills and attention to detail make a real difference? At Benholm, we create show-stopping plant and floral installations for some of the UK's most recognisable brands - from giant living walls to bespoke moss panels, tropical displays to branded botanical features. Our work transforms spaces for some of the UK's most recognisable brands, and we're looking for someone who will share our passion for creativity, quality, and outstanding customer service.
The Role
This office-based role will see you at the heart of our sales process - managing enquiries, preparing creative, accurate quotations, purchasing, and ensuring every detail is captured before handing over to our operations team. You'll be the go-to for organising incoming work, ensuring quick turnaround times, and helping our team exceed their sales targets.
What You'll Do
* Manage incoming enquiries (phone, email, website) - providing timely advice, booking appointments, and progressing opportunities through to quotation, follow-up, and order.
* Prepare detailed specifications and costings, creative quotations (using PowerPoint and images), and accurate order/job sheets for the operations team.
* Handle sourcing and purchasing of products and materials for confirmed orders.
* Follow up on quotations, maintain organised sales records, and ensure quick turnaround on all client requests.
What We're Looking For
* Minimum 2 years' experience in administration, internal sales, or sales support.
* Proven customer service experience, ideally in a B2B environment.
* Experience with CRM systems such as Hubspot.
* Highly organised with strong attention to detail.
* Excellent written and verbal communication skills.
* Confident using Microsoft Office (Word, Excel, PowerPoint) and working with images.
* Ability to manage time effectively and work to tight deadlines.
* Self-motivated and proactive with a "can-do" attitude.
* Own transport is essential due to the office location.
Why Join Us?
* Be part of a creative, design-led business with a reputation for excellence.
* Work on projects for leading brands across the UK.
* Friendly, supportive team environment.
* Opportunities to develop your skills and progress within the business.
* Regular working hours - Monday to Friday, 7:30am to 4:30pm, with evenings and weekends free.
How to Apply:
If you're ready to bring your organisational skills, creativity, and customer focus to a role where no two days are the same, send us your CV and a short cover letter telling us why you'd be a great fit.
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Additional leave
* Company pension
* Employee discount
* Flexitime
* Free parking
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Falkirk: reliably commute or plan to relocate before starting work (preferred)
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* B2B sales: 2 years (preferred)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person