Scheduler
St. Albans
£28,000 - £30,000 pa
Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team.
This is a full-time, office-based role, 8.30am - 5:30pm Mon to Fri.
Your day-to-day responsibilities will include:
* Effective and efficient planning of field-based engineers
* Scheduling work for field-based engineers
* Ensuring engineers' diaries are efficiently planned
* Arranging site access for engineers to ensure agreed response times are met
* Maintaining service management system with correct, concise information
* Day-to-day liaison with engineers reporting on scheduled progress
* Dealing with client and internal calls/emails and resolving queries efficiently
* Reporting all customer complaints
Skills and attributes:
* Previous experience within a Scheduler position
* Excellent communication skills - both verbal and written
* Highly organised and excellent attention to detail
* Strong customer service skills
* Confident user of MS Word, Excel, Outlook
If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!