Scheduler St. Albans £28,000 - £30,000 pa Here at Every Step Recruitment, Office Support, we are delighted to be supporting a growing company based in St Albans who are looking for a Scheduler to join their team. This is a full-time, office-based role, 8.30am - 5:30pm Mon to Fri. Your day-to-day responsibilities will include: Effective and efficient planning of field-based engineers Scheduling work for field-based engineers Ensuring engineers' diaries are efficiently planned Arranging site access for engineers to ensure agreed response times are met Maintaining service management system with correct, concise information Day-to-day liaison with engineers reporting on scheduled progress Dealing with client and internal calls/emails and resolving queries efficiently Reporting all customer complaints Skills and attributes: Previous experience within a Scheduler position Excellent communication skills - both verbal and written Highly organised and excellent attention to detail Strong customer service skills Confident user of MS Word, Excel, Outlook If you believe you have the skills and attributes to successfully undertake this Scheduler role, then we would certainly welcome your application!