We are looking for an experienced, hands‑on Branch Manager to lead the day‑to‑day operation of our Eastwood depot. This role is ideal for someone who enjoys managing a team while still being actively involved in servicing, repairs, diagnostics, and MOT testing. You will be responsible for the smooth running of the branch, maintaining high standards of workmanship and customer service, and ensuring the workshop operates efficiently and profitably.
Key Responsibilities
* Oversee the daily operations of the branch
* Step in on the tools during busy periods/staff shortages
* Deliver expert advice and exceptional customer service
* Maintain high standards of workmanship and professionalism
* Manage workflow and ensure smooth branch operations
* Achieve branch targets and performance goals
* Build strong relationships with customers and team members
* Lead, support, and motivate a small team (management experience preferred but not essential)
Working Hours
* Monday – Friday: 8:30am – 5:30pm
* Saturday: 8:30am – 1:00pm (with 1 Saturday off per month)
Requirements
* Proven experience in an automotive or fast‑fit environment
* Strong understanding of garage operations and processes
* Excellent organisational and multitasking abilities
* Confident and courteous communication skills
* Genuine passion for customer service
* Full UK Driving Licence
Key Attributes
* Empathetic: Understand and support the needs of both customers and colleagues
* Health & Safety Focused: Committed to maintaining a safe and compliant workplace
* Service‑Driven: A natural desire to exceed customer expectations
What We Offer
* Opportunities for professional development and career progression
* A positive and supportive team environment
* Join a well‑established, rapidly growing family‑run company
* Death in Service
* Bike to work Scheme
* Company Pension Scheme
About Eden Tyres & Servicing
Founded in 1981, Eden Tyres & Servicing is a rapidly growing, family‑run company with modern workshops across the UK. With over 10,000 TrustPilot reviews and a 4.9/5 rating, we are recognised for exceptional customer service, state‑of‑the‑art technology, and a supportive team environment. Joining Eden Tyres & Servicing offers career development, job security, and the opportunity to work with a skilled, friendly team.
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