Overview
Business Systems Analyst
PSP is a financially secure, ever-growing digital agency based in Spalding, Lincolnshire, with a current annual turnover of £3m. PSP focuses on application design, re-branding, website, and bespoke software development as well as IT Transformation Project management for our clients. We offer a fast-paced environment where you can take ownership over multiple tasks and have a meaningful impact on company success.
Included as part of the package:
* Onsite parking
* 5 weeks holiday + 8 bank holidays
* Bonuses (based on company performance)
* Death in service insurance (1 year’s salary)
* Fully funded Christmas/Summer activities
* Various gifts for birthday and work anniversary, etc.
* Staff days out every quarter
* Access to training and courses to develop your skills
* Employee of the month bonus if selected by the board after feedback from Management
The Role
As part of the Business Transformation Team your role as Business Analyst will be to solve organisational information problems and requirements by analysing, gathering and translating legacy systems, documentation and system process requirements required by our clients, including designing and writing new computer programmes specifications and recommending systems and protocols. Conduct a thorough analysis of current business processes and build the bridge between legacy business systems and the new technology solution by analysing, gathering and translating legacy systems, documentation and system processes requirements, including designing and writing new computer programme specifications and recommending systems and protocols.
You must have strong technical expertise, with a background in working effectively with all parts of an organisation to deliver solutions. You must have strong attention to detail, problem-solving skills and an agile approach to develop strategies.
Responsibilities
* Apply knowledge of automation and modern software applications to support the design and delivery of scalable, modular digital solutions.
* Liaise with IT teams, developers, and architects to ensure business requirements are translated into working approaches for systems and services.
* Collaborate with Software Testing teams to ensure specifications and acceptance criteria are reflected in test plans, cases, and scripts, validating that they meet functional and non-functional requirements.
* Document, report, and communicate findings across business functions, ensuring alignment between technical delivery and business transformation objectives.
* Support and align efforts to meet customer, business, and digital transformation needs, ensuring solutions leverage cloud-native, API-first and headless capabilities.
* Manage stakeholder relationships and expectations by maintaining clear communication processes, providing regular updates on project results and transformation progress.
* Conduct business and systems process analysis with a focus on digital transformation, quality improvement, and data management. Ensure data flows are reliable, valid, and optimised for long-term strategies.
* Recommend and facilitate process improvements, re-engineering opportunities, and integration approaches, ensuring best practice is utilised for new and existing systems.
* Collaborate closely with developers, architects, and product owners to implement requirements and provide guidance during testing and deployment phases.
* Identify opportunities for continuous improvement, ensuring systems evolve to meet future digital needs.
About You
You will be a dedicated Business Systems Analyst who keeps up to date on all the latest technologies, comfortable working full time in a commercial development environment with tight deadlines, and a proven problem solver who can add real value to your software team.
* Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
* Strong project management, ability to successfully manage multiple tasks, strong relationship building skills and communication skills
* Understanding of business process and system mapping best practices and tools
* Strong analytical and problem solving skills with experience in process improvement methodologies
* Understanding of all aspects of Project Management across a wide range of applications and businesses with the ability to propose solutions and derive plans that ensure delivery to time, budget and quality
Work Location: Office based
Schedule: Monday to Friday 09:00 – 17:00
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