Retail Customer Service Associate
Hourly Rates:
* Age 21+ £12.64 per hour
* Under 21 £10.43 per hour
Got a knack with customers? Ideally, you already have retail sales experience, but if you've worked in another customer-focused sales environment, we're likely to be a great fit for each other.
You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services.
We invest heavily in training to give our colleagues skills to develop their careers. Whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether in Retail or elsewhere in the Group.
To Be Successful In This Role You Will Need
* Experience of delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
* Ideally, some experience of working towards and achieving sales targets
Benefits
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on groceries, holidays, insurance, days out, restaurants, and more
* Employee wellness programme offering free, confidential support and counselling 24/7
* Trade Price Bike Scheme - buy one bike per year at a significant discount
* Life Assurance
* Uniform
* Option to join Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream – access up to 30% of your pay as you earn it and save automatically
* Health Cash Plan - claim cashback for healthcare costs and access well-being services
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We encourage you to apply anyway! At Halfords, we are committed to creating an inclusive workplace. We're an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our One Halfords Family.
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