Job title
Assistant Administrative Officer
Salary: B1 £25,185 - £25,989
Hours: 37
Contract: Permanent
Location: Highways Depots Seacroft and Pottery Fields.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About You
As a Assistant Administrative Officer, you will bring to the role and work with high levels of accuracy for tasks such as checking documents, recording numerical and alphabetical information. You will work unsupervised, use your initiative to adhere to time scales and deadlines and manage your own workload. You will be able to collate data and use it to produce reports. You may work flexibly and move within service areas, working at different locations depending on service demand. Knowledge of contract procedure rules, payroll processing, recruitment and selection, and children’s safeguarding is desirable.
About The Role
We are looking to recruit an enthusiastic, flexible and motivated person to join the Council’s Highways Technical Administrative Support team. This role provides administrative support to Highways maintenance, technical officers and operatives. The successful candidate must be able to input data from different sources into highways computerised systems and use Microsoft Word, Excel and Outlook. Customer service is a key requirement, providing the first line of contact for service users by answering general queries over the phone regarding highway maintenance works.
Responsibilities
* Assist with day-to-day tasks and operational variation orders.
* Support DLO operatives’ queries (pay, holidays, overtime).
* Consult with Councillors and ward members regarding potholes, winter gritting queries, and reports in the LCC portal or Contact Centre.
* Consult with external suppliers to deal with correspondence and invoices.
* Consult with external teams on ongoing works.
* Process accident claims and ensure accurate details and locations are logged for inspectors.
* Processing payroll.
* Invoice processing.
* Day-to-day administration duties supporting the Highways operatives.
Qualifications
* GCSE or equivalent in Maths and English.
* Essential: demonstrate the following criteria for the role in context of duties and responsibilities.
Essential requirements
* Confident user of IT applications including Microsoft Word and Excel.
* Ability to communicate effectively with people at all levels.
* Ability to organise and prioritise workloads.
Knowledge and Experience
* Flexible approach to workload duties.
* Positive commitment to customer care.
* Knowledge of processing payroll.
* Flexible approach to working in a multi-disciplinary team.
Essential Behaviours
* Deal calmly and politely with the public and stakeholders.
* Embrace Leeds City Council values, behaviours and codes of conduct.
* Continuous improvement and alignment with the Best City Ambition.
* Follow Council policies and procedures; health, safety and wellbeing considerations.
* Participate in appraisal, training and development activities.
* Be flexible and adaptable to change; support other services as required.
* Promote equality and diversity; challenge racism, harassment and abuse; report concerns appropriately.
* Work within the Council's flexibility protocol.
Desirable requirements
* Ability to train staff in relevant procedures.
* Experience handling enquiries from internal and external stakeholders.
* Processing claims and documentation accurately; general office duties.
How to apply
Please complete the online application form. Read the guidance for further advice and check your information carefully before submitting your application. If you have any queries or would like an informal chat about the role, please contact Elizabeth Wearmouth at 0113 378 7536.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures, including women, carers, veterans, LGBT+, ethnically diverse, disabled and care-experienced people.
Right to work
This role is based in the UK. You must evidence your right to work in the UK prior to commencing employment. If you do not have the right to work, consider sponsorship options before applying.
Job description notes: the role involves Highways Depot administrative support for Seacroft, Pottery Fields and Henshaw depots, with responsibilities for payroll administration, data entry, and customer service.
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